Job summary North Cumbria Community Treatment Team (CTT) Administration Team An opportunity has arisen for a full-time (37.5 hours per week) permanent Band 4 administrator to join our transforming team in North Cumbria as a Pathway Coordinator. As this is a county-wide service the base is flexible preferences available are as follows: 1. Portland Square, Carlisle 2. Lillyhall Business Centre, Workington. Travel will be necessary for this role around other North Cumbria sites so the post holder must be able to meet the mobility requirements of the role. We are seeking someone who has an interest supporting the clinical team in ensuring they meet targets and clinical standards in a timely manner. The successful applicant will need a proactive innovative approach and have experience of developing and managing systems. This is a very busy service, and the post holder would be responsible for the administrative function within this service. The successful candidate will work alongside our leadership team to ensure that the service runs efficiently, performance targets are monitored and processes are followed. This post could provide an ideal development opportunity for an existing NHS employee looking to develop further administrative and pathway coordination skills working autonomously within an exciting, transforming service. The post will provide training and development opportunities. Full support will be provided by an experienced Administration Manager as well as the service leads. Main duties of the job The post hold must be able to demonstrate: Experience of gathering and inputting patient related data onto patient electronic record systems (RiO). Experience of monitoring performance data. Experience of providing administrative support to a large team. Good organisational skills and must be able to prioritise a fluctuating workload in order to meet the demands of the service. Provides agreed levels of support to CTT to maintain cover in the absence of peer/s. To evidence high levels of organisational skills. To evidence outstanding communication skills both written and verbal. Proficiency in the Microsoft Suite - This role will involve daily use of Microsoft Excel so there is an expectation that proficiency level is of an intermediate level. Proven experience of note taking skills/organising and minuting meetings - Live typing is to be expected with this role. About us We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. Date posted 14 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 263-CCG25-012-AD Job locations Portland Square, Carlisle I Beacon Unit, Penrith Hospital or Lillyhall Business Centre, Workington Carlisle I Penrith I Workington CA1 1PY Job description Job responsibilities To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Pathway Coordinator job description. The successful applicant would start as soon as operationally able. For informal discussions or site visits please refer to the contact information section. Please note remote working opportunities cannot be considered for this role. This vacancy may close early if a sufficient number of applications are received. Please find attached job description for full details. Advertising date : 14th January 2025 Closing date : 28th January 2025 We welcome your application. Job description Job responsibilities To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Pathway Coordinator job description. The successful applicant would start as soon as operationally able. For informal discussions or site visits please refer to the contact information section. Please note remote working opportunities cannot be considered for this role. This vacancy may close early if a sufficient number of applications are received. Please find attached job description for full details. Advertising date : 14th January 2025 Closing date : 28th January 2025 We welcome your application. Person Specification Education and Qualification Essential AOCR/RSA Level 3 qualification or equivalent in Word/Text Processing General level of education to O-Level/ GCSE or equivalent Knowledge and Experience Essential Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience Working knowledge of Microsoft applications, including e-mail communication Ability to maintain and update Patient Information Systems e.g. RiO Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience) Good working knowledge of office procedures Knowledge of NHS procedures and Policies Previous NHS administrative experience Experience of data collection and analysis Good organisational and planning skills Skills and Competencies Essential Excellent communication and interpersonal skills, both verbal and written Note-taking skills Desirable Shorthand skills Additional Requirements Essential Able to meet the mobility requirements of the post Person Specification Education and Qualification Essential AOCR/RSA Level 3 qualification or equivalent in Word/Text Processing General level of education to O-Level/ GCSE or equivalent Knowledge and Experience Essential Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience Working knowledge of Microsoft applications, including e-mail communication Ability to maintain and update Patient Information Systems e.g. RiO Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience) Good working knowledge of office procedures Knowledge of NHS procedures and Policies Previous NHS administrative experience Experience of data collection and analysis Good organisational and planning skills Skills and Competencies Essential Excellent communication and interpersonal skills, both verbal and written Note-taking skills Desirable Shorthand skills Additional Requirements Essential Able to meet the mobility requirements of the post Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Address Portland Square, Carlisle I Beacon Unit, Penrith Hospital or Lillyhall Business Centre, Workington Carlisle I Penrith I Workington CA1 1PY Employer's website https://www.cntw.nhs.uk/careers/ (Opens in a new tab)