Be part of our journey Location: St Mary’s Stadium Hours: Full time, 37.5 hours per week Contract Type: Fixed Term Contract until 31 December 2025 Criminal Record Check: DBS Basic What is the role? You will be part of the Hospitality Team here at Southampton Football Club, primarily dealing with existing accounts, building relationships with clients and ensuring they are aware of all our products. In addition, you will be finding new business via inbound and outbound campaigns as well as being a key presence for the club on event days for prospective clients. What will you be doing? You will be expected to build and manage relationships with key hospitality customer accounts on matchdays and non-matchdays. This will include giving strong levels of service to clients so that they have a positive experience. Furthermore, you will need to look at ways to promote and monetise the relationships and opportunities to move into higher products, and proactively cross-sell and up-sell other areas of the commercial business. You will be required to represent the Hospitality team, both externally and internally and be receptive to feedback and development to help delivery. In addition, you should have accuracy on feeding back client information, sales data and administrative duties. Is this you? We are looking for someone who is approachable and has good communication skills. They should also be organised and have the ability to network and build relationships with others. How this benefits you… If you are successful, you can look forward to a healthy benefits package; Access to x2 free match tickets for every home league game Access to our staff Health & Wellbeing initiatives (Mental & Physical Health). Discounted Southampton Football Club merchandise. 25 days’ holiday per year excluding bank holidays plus your birthday off each year. Contributory Pension Scheme. Worldwide Travel Insurance for you and your family. Learning & Development opportunities - supporting you to develop your potential and achieve in your career. Free onsite parking. Cycle to Work Scheme. Collaborative & inclusive working culture. How can I apply? Just click on the apply button, enter your details and answer a quick pre-screening questionnaire, then attach your CV. The closing date for applications is 7 January 2025. We reserve the right to close this vacancy early, if a high volume of applicants are received.