The role
We are on the lookout for an exceptional leader to join our dynamic team as the Head of Personal Lines for Jensten Group. As we continue to expand our footprint nationwide through both acquisitions and organic growth, we're looking for a highly skilled professional to lead and manage our growing Personal Lines teams across the Group.
The main purpose of the role is to have overall responsibility for leading and managing trading, operational and M&A activity, driving performance to achieve business goals and delivery of agreed targets. This will require developing, proposing and implementing the overall business strategy for Personal Lines, agreeing the operational plan and delivering through high performance and effective leadership. Travel will be required to various locations when needed, including Swindon & other offices. Some key objectives & responsibilities will include:
* Set and agree the business strategy, budget and operational plan to meet the GWP and income targets which will drive the delivery of the targeted EBITDA growth.
* Full ownership of the regional and individual branch P&L’s.
* Implement business development strategy for the Personal Lines proposition, including involvement in and management of lead and opportunity production sources (such as websites, telemarketing and affinity).
* Identifying new opportunities to develop the Personal Lines income including acquisition identification.
* Control of cost and expenses in line with budget.
* Provide open and collaborative leadership to the teams, embedding excellence, promoting learning & development and driving high performance.
* Provide coaching, guidance, supervision and monitoring as required and manage recruitment needs and plans. All to ensure service and advice are at the required levels.
* Identify talent and devise a program to nurture and develop.
About you
As our Head of Personal Lines, you’ll have excellent leadership skills and have a keen eye for detail, be well-organised, have excellent technical skills (ideally be ACII qualified) - with a high degree of business acumen. This includes the ability to produce, analyse and present relevant MI, as well as building strategic relationships both internally & externally. You will also be or have:
* Proven experience in a similar role, specifically within a Personal Lines brokerage setting.
* Experience in multi-product Personal Lines.
* Proven experience of managing multiple branches/ teams within a specified region/ nationwide.
* Strong track record in client relationship management, with excellent interpersonal and communication skills.
* Demonstrated ability to drive business growth, meet targets, and achieve profitability.
* Solid understanding of profit and loss analysis, performance metrics, and process optimization.
* A strategic thinker with exceptional problem-solving skills and a results-oriented mindset.
* Proactive and self-motivated, capable of working independently and as part of a team.
* Ability to effectively lead and inspire, fostering a collaborative and positive work environment.
* Excellent organizational skills, with the ability to prioritize tasks and meet deadlines.
* A detailed understanding of the Insurance market, emerging trends, and regulatory requirements.
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
* Competitive salary with an annual pay review and bonus scheme.
* Flexibility with remote or hybrid working options.
* 27 days annual leave (plus a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
* Auto enrolment into our excellent pension scheme (5% employer matched contribution).
* Flex-benefits - A range of flexible benefits to choose from, that are most important to you.
* Private Medical Insurance.
* Group Life Assurance cover - a massive X4 of salary.
* 3 months Maternity, Paternity & Adoption leave all fully paid.
* Professional qualification study support relevant to your role and career.
* Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc.
* Holiday purchase scheme - up to 5 days annually.
About Us:
Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
And that is why you should join us!
Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.
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