Job Description
Salary: £35,000 Per Annum + Bonus
Based: West Lothian (Hybrid)
Escape Recruitment Services Commercial Division are currently recruiting for a technical distribution organisation based in the West Lothian area.
We have an excellent opportunity for an Account Manager to join their Sales team on a permanent basis. This will be a site-based sales role with the opportunity to work hybrid. You will provide account management responsibilities for a portfolio of key customers, you will provide product information, availability and pricing whilst building strong relationships in order to identify sales opportunities and increase customer spend.
Responsibilities Include
* Build and maintain relationships with customers, gaining a clear understanding of their business needs and future forecasting
* Work closely with internal Stakeholders to understand business sales strategy and identify opportunities to grow customer accounts
* Provide technical product specification, availability and pricing
* Manage and follow up on sales quotations
* Provide exceptional levels of customer service
* Liaise and negotiate with internal teams including distribution, quality, procurement, logistics etc
* Drive regular customer review meetings
* Point of contact for customers throughout lifecycle of sales process right through to delivery
* Achieve sales KPI's and revenue targets
* Identify opportunities for new business development including scoping out markets and contacting new customers
* Monitor competition activities and pricing to support business commercial decisions and strategy
Person Required
* Experience of working in a similar account management &/or sales role which should include account planning and development
* Able to demonstrate past sales success and achieving targets
* Exceptional communication skills with the ability to build relationships remotely over the phone and face to face with customers and internal teams
* Ability to take ownership of tasks and use initiative, with a flexible approach to support in a team environment
* Confident, resilient and able to work in a fast-paced environment
* Confident IT skills including MS Office, CRM, ERP systems