Job summary Cornwall Foundation Trust podiatry service is looking for a dynamic and enthusiastic individual to join their administration team. The team supports the day to day running Monday - Friday of the countywide podiatry service mainly answering patient appointment queries either by telephone or email, registering referrals and ensuring comprehensive administration support is given to the clinicians when required. The administration team consists of 5 members plus the service's business support supervisor. Main duties of the job Initial administrative stage of patient triage assessment for all new podiatry patients Working with other post holder's county wide to ensure that the "Hot Foot Line" (emergency telephone line and email account) is covered 9am to 5pm Mon-Fri, 52 weeks per year. To provide full administrative support to various key functions within the podiatry service setting and/or clinical team. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum Contract Permanent Working pattern Full-time Reference number 201-25-224 Job locations Truro Health Park Infirmary Hill Truro TR1 2JA Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Knowledge and Abilities Essential Knowledge of data protection/confidentiality Desirable Knowledge of RiO Education, Qualifications and Experience Essential General office experience working within a team Experience of using electronic and paper based systems NVQ or RSA 2 or equivalent experience Good general education including English and Maths (To GCSE or equivalent) Desirable Healthcare / NHS administrative experience Skills and Aptitude Essential Ability to prioritise workload. Time management skills Excellent communication skills. Person Specification Knowledge and Abilities Essential Knowledge of data protection/confidentiality Desirable Knowledge of RiO Education, Qualifications and Experience Essential General office experience working within a team Experience of using electronic and paper based systems NVQ or RSA 2 or equivalent experience Good general education including English and Maths (To GCSE or equivalent) Desirable Healthcare / NHS administrative experience Skills and Aptitude Essential Ability to prioritise workload. Time management skills Excellent communication skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Partnership NHS Foundation Trust Address Truro Health Park Infirmary Hill Truro TR1 2JA Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)