Job description:
*On Board Host for TransPennine Express (TPE) at Glasgow.*
*Pay Rate: £12.00 per hour plus commission.*
*Hours*: Full-Time & Part-Time
*Shifts*: Rotational shifts between 6 am and 8 pm for full-time and part-time ( Saturday - Sunday ).
* Due to some responsibilities within the Onboard Host role, applicants will need to be *18 years of age or over* to perform certain tasks or work on certain shifts.
* Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
No experience required; full training will be provided.
*AS AN ON BOARD HOST YOU’LL:*
* Provide 'at seat trolley service on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
* Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
* Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
* Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
* You can claim upto 50 rover tickets for TPE network rail for family & friends.
*WHY JOIN AS **ON BOARD HOST?*
At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:
* *Employee Discounts*: Enjoy up to a *50% discount* on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
* *Up to 75% discount off on SSP brands during work hours.*
* *Friends and Family App: *20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
* *Learn while you Earn:* Access to award-winning training, apprenticeships and development.
* *Internal Growth Opportunities:* Build your career with us! *70%* of our Managers are internal promotions.
* *Help@Hand App:* Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
* *Health and Wellbeing Support:* Retail Trust, flexible working, family-friendly leave.
* *Culture: *We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
* *Financial Support:* UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
* *Referral Rewards: *Get rewarded with £400 for successful referrals.
* *Holiday Allowance*: 28 days holiday pro rata, inclusive of Bank Holidays.
* *Rewards & Recognition *such as RG Stars, Extra Mile Vouchers, and more.
* *Travel and Leisure Pass: *Duty and Leisure pass for TPE after probation.
*Feel like you could belong at Rail Gourmet?* *Apply now* and embark on the best part of your journey as On Board Host.
*SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.*