Delivery Manager - Housing Association
* Annual Salary: Up to £45,000
* Location: Christchurch Office, with access to Southampton Satellite Hub
* Job Type: Full-time
We are looking for a Delivery Manager to join our Property Services Team, ensuring high-quality property maintenance and improvements.
Benefits:
* £450 flex-pot annually for personal development or wellness.
* 25 days holiday plus bank holidays, increasing with service.
* Industry-leading pension scheme with 12% matched contributions and life cover at 4x your salary.
* Flexible working options.
* Private medical insurance, dental insurance, and critical illness cover available.
* Discounted travel insurance.
* Access to discounted shopping and cycling schemes.
Day-to-day of the role:
* Deliver customer-centric, high-quality, value-for-money property maintenance and improvements through a team of circa 12+ in-house trades and external contractors.
* Maintain high-quality data within the property systems.
* Set and maintain high levels of safe working practices in line with Health and Safety legislation and CDM.
* Ensure a detailed local knowledge of customer, asset, and investment needs across your locality.
* Engage and work with residents and groups to develop co-created services.
* Report into the Operations Manager, providing clear direction and support to your team to achieve excellent service delivery.
Required Skills & Qualifications:
* Experience managing a direct labour workforce focused on the delivery of maintenance services.
* Demonstrable knowledge of planning and delivering workstreams in a customer-focused environment.
* Ability to plan, track, and forecast income and expenditure against budgets, delivering value for money while mitigating risks.
* Strong commercial acumen.
* Knowledge of relevant health, safety, and environmental legislation with a focus on compliance.
* Proficient use of Microsoft Office suite, with intermediate or advanced Excel skills.
* Willingness to travel, with access to a car and a full UK driving licence.
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