IT Support Engineer
£35,000 - £40,000 plus generous benefits including; hybrid working, training and certifications funding, enhanced pension, bonus day off for your birthday, private health cover and more.
London, WC1E
Are you an experienced IT Support Engineer looking to take the next step in your career? My client is a well-established IT Managed Services Company (MSP) with a loyal client base and a fantastic reputation. They work with cutting-edge technology and offer benefits including hybrid working, training and certifications funding, enhanced pension, bonus day off for your birthday, private health cover and more.
They are on the lookout for a skilled IT Support Engineer to join their talented team and help deliver exceptional technology solutions to clients.
IT Support Engineer – Duties:
You’ll be a crucial part of the team, resolving IT incidents across Windows, macOS, and network infrastructure while working both remotely and onsite in central London. Duties;
Identify, investigate, and resolve IT incidents on Windows and Apple platforms
Troubleshoot network and infrastructure issues
Provide client-facing IT support, ensuring smooth technology integration
Work with Microsoft 365, Google Workspace, Intune, Jamf Pro, and other leading platforms
Collaborate with third-party vendors and partners to resolve issues
Identify recurring issues and contribute to process improvements
Prepare and configure IT equipment for client deployments
IT Support Engineer – Over to You! Our Ideal Engineer Will Have:
MSP experience (essential)
Expertise in Windows, macOS, and iOS environments
Strong experience with Microsoft 365, Google Workspace, and MDM solutions
Networking knowledge and familiarity with IaaS solutions like Microsoft Azure
Ability to manage SLAs and KPIs in a fast-paced IT environment
A self-motivated problem-solver with exceptional customer service skills
What my client offers:
Training & certification funding to grow your career
Bonus day off for your birthday
Private health cover with worldwide travel insurance
Hybrid working – office, client site and remote
Enhanced pension contributions
Employee wellbeing programme
My client values teamwork, honesty, and putting clients first. If you’re a driven IT professional ready to work in a dynamic MSP environment, we’d love to hear from you!
Integral Recruitment is acting as an employment agency in regard to this vacancy