What's involved with this role:
Temporary Assessment Support Officer/Admin – Housing
Job Ref: Cheshire W 5250597
Pay Rate: £12.38 per hour PAYE
Hours per week: 37 Monday to Friday, normal working hours
Role Length: This opening assignment is for 2-3 months
City: Ellesmere Port, Cheshire
The purpose of the role is to provide business and administrative support across the Assessment Centre and wider Transactional Services function.
Key Receptibilities:
Process and co-ordinate all procurement and payment related activity for the Assessment Centre including raising orders, invoicing and supplier payment verification and processing activities/reconciliations.
Carry out auditing of accounts as required to ensure appropriate expenditure of funding provided to customers in receipt of social care services.
Calculate weekly charges based on social care customers’ personal financial information and confirm in writing to ensure customers are informed of their current charge for services and the Council’s terms of trade.
Maintain and monitor financial and administrative systems, creating and approving purchase requisitions, calculating and processing payments/charges relevant to Social Care related services, mark view, handling payments, to enable supervisors and managers to maintain budgets efficiently and effectively in accordance with financial regulations.
Receive and action requests for services via email, telephone, post or face to face, determining their importance and priority, responding directly where possible or in the case of sensitive or complex requests, refer these to a more senior colleague thereby ensuring that service needs are met and business levels are maintained.
Maintain and monitor the use of financial and administrative information systems and databases in operation ensuring the accuracy, quality and integrity of the data base and systems, that proper control is exercised and that all data and information is accessible to enable services and managers to meet statutory requirements and meet service needs.
Assist with loading and uplifting of contractual rates paid to care providers and customers for social care related activities.
Respond to all internal and external communications sensitively, diplomatically and using discretion to provide up to date, constant and accurate advice, guidance and information in accordance with relevant regulations, policies and procedures, to ensure standards are maintained and business needs are met.
Monitor the performance of the team, identify areas for improvement and make recommendations for action to supervisors and managers in order to contribute to the achievement of service and corporate objectives.
Assist with monitoring any Service Level Agreements, making any payments due, monitoring workloads, preparing & monitoring any statistical or year-end returns providing these as required.
Work in partnership with the Council Tax Billing/ Debt Recovery/ Corporate Fraud sections and maintain effective communication on common issues.
Liaise with Social Care teams, DWP offices, the Rent Officer Service, Housing Associations and private landlords on individual cases.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
GCSE (or equivalent) in at least five subjects (at grade C or above) including Mathematics and English.
Relevant NVQ Level 3 (or equivalent).
Skills & Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Basic understanding of Housing, Council Tax and Social Care legislation/policies and other means tested benefits.
Sound working knowledge of the Councils Ordering, invoicing and payment systems and procedures
Ability to cope with change and develop positive approaches in self and others.
Excellent written and oral communication skills.
Experience of working in financial / administrative environment.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: Cheshire W 5250597
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.