Job Title: Service Administrator
Salary: £26,000 - £28,000 (Full-Time, Permanent)
Location: Birkenhead (Fully, office based)
About the Role:
We are currently supporting a client of ours in the Wirral area for a Service Administrator to join their busy service team at their head office. If you have experience as a service administrator, service coordinator or have previous planning experience, this could be a fantastic opportunity to grow your career in a fast-paced, supportive environment.
In this role, your main responsibility will be to liaise and support engineers, suppliers and customers to update them on a number of enquiries and issues that could include: job sheets, urgent job numbers and updates on works.
Key Responsibilities:
Document Management: Organise, manage, and update supplier files, records, an documents accurately and promptly.
Support To Engineers: Assist engineers with job sheets and urgent job orders.
Data Entry: Accurately input client information, job details, and other important data into company systems.
Coordination: Liaise with a multitude of internal departments and external contacts (subcontractors, etc.) to coordinate and oversee urgent jobs.
Quality Control: Ensure all client related documentation adheres to company guidelines, legal requirements, and industry regulations.
General Administrative Tasks: Perform a range of office duties, including filing, scanning, emailing, and other clerical tasks.
Skills and Experience:
Proven experience in a Service Administrative role, ideally within an engineering or industrial related client.
Strong organisational skills and keen attention to detail.
Excellent communication skills, with the ability to maintain professionalism in customer led interactions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and it would be desirable to work or to have worked with SAP.
Ability to work independently and manage multiple tasks efficiently.
Benefits:
Christmas closure & Birthdays off
Employee Assistance Programme
Free, on site car parking facilities