Pret A Manger - Team Member/Driver We are looking for enthusiastic Team Members with a regular driving license who are passionate about delivering great customer service as part of a team. Their responsibility will be to create an efficient & welcoming environment engaging and “wowing” our customers, producing great quality Pret food and move our delicious food in a safe and timely manner, with our refrigerated van from one shop to another. The perfect candidate will be able to work independently as well as part of a group and be willing to help out with any tasks given by their team leader. The Right Pret People: Previous experience in van driving or delivery roles preferred, but not mandatory. A valid standard UK driving licence (Category B), with no more than 6 points and no prior disqualifications. Strong attention to detail to ensure accurate deliveries and record-keeping. Excellent time management skills and ability to work independently. A positive attitude, with a customer-focused approach to work. Ability to lift and carry stock that meets health and safety requirements. TM/TM Key responsibilities Right Pret People: Team Work To maintain good relationships with all of the shop’s team. To take on jobs to balance workload across team. To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc) To work together to ensure the FOH and Kitchen and delivery business is the best it can be. To have a good knowledge of Pret standards in all areas of the shop. To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan. TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge. Amazing Service: 6 Key Points of Service To always follow the 6 Key Points of Service. To serve customers efficiently, politely and quickly in an engaging manner. To take the time to respond to customers’ needs delivering outstanding and amazing service. To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas. To bust queues through speed of service and calling to customers. To wear a clean and immaculate uniform at all times whilst on shift. To ensure products are presented in bags or on trays according to Pret standards. TM Star: To consistently have high performance in till speed and accuracy. Delicious Food & Drink: 6 Key Points of Production To create delicious food according to Pret standards in an efficient, safe environment. To always follow the 6 Key Point of Production. To ensure stock is rotated and used according to standard. Well Loved Shop: Cleanliness and Health & Safety To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards. To inform the shop management team of any safety concerns immediately. I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met. Shop Profitability: Productivity To complete and pass all TM and TM training in a timely manner To adhere to financial standards on tills. TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality