Contents Location About the job Benefits Things you need to know Apply and further information Location This position is based at NPS QUEENSWAY HOUSE WESTON-SUPER-MARE, BS22 7BB About the job Job summary Please refer to Job Description Job description Overview of the job This is a divisional administrative role based in the PS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional PS Division. The job holder works collaboratively with other team members to provide the whole range of administrative support services required. The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and cover during annual leave and sickness absence. Summary The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the PS Division. Duties will include: Production of documents and reports using computer based systems. Maintenance of and contributing to the continuous improvement of administrative systems, processes and workflows to meet Divisional requirements. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Business Services support Provide a full range of support services to the PS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include: HR Absence management recording Vetting administration and co-ordination Appraisal, reward and recognition recording Gift & Hospitality register updating raining administration Maintaining up to date divisional organisational charts Health & Safety administrative support ICT Change requests processing Local information management using established Probation systems Quantum point of contact Procurement I-Proc (requests) Other Assisting with the design, development and maintenance of computerised and manual records To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams Assisting with the production of core process maps which detail operational Probation processes as well as Corporate Support processes Processing and recording documents in relation to goods and services Administering room bookings, meetings and events Responding to external and internal telephone enquiries and personal callers Hire Car Booking administration General Office Administration Handling printing requests Circulating Alert office notifications as required To use keyboard skills to produce and present documentation effectively To respond to correspondence and queries as required To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines To organise and store efficiently paper based information To deal with sensitive and confidential data in accordance with data protection requirements To work closely with Shared Services to ensure appropriate protocols and procedures are followed Use communication effectively Providing information, feedback and advice Influencing and persuading Participate in meetings where appropriate Using appropriate skills, styles and approaches Enhance your own performance Manage own resources and professional development The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Person specification Please refer to Job Description Qualifications NVQ Level 2 or equivalent, and RSA III (gained or working towards) or equivalent qualification such as CLAIT Advanced IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes) Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Managing a Quality Service Working Together Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: NVQ Level 2 or equivalent, and RSA III (gained or working towards) or equivalent qualification such as CLAIT Advanced IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes) Benefits Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : SSCL Recruitment Enquiries Team Email : Moj-recruitment-vetting-enquiriesgov.sscl.com Telephone : 0845 241 5358 Recruitment team Email : Moj-recruitment-vetting-enquiriesgov.sscl.com Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiriesgov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints https://justicejobs.tal.net/vx/appcentre-1/brand-13/candidate/so/pm/1/pl/3/opp/92020-92020-Administrative-Officer-South-West-Hub-Weston-Super-Mare-Full-Time-Part-Time-Job-Share/en-GB Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail