The Specialty Secretary forms the operational link between the Consultant Team, the service and the patient and will be expected to undertake the following key skills and competencies:
· To develop an in depth knowledge of all aspects of the Consultant’s role, liaising with professional bodies where medical staff have additional roles and specialinterests.
· To apply knowledge of patient administration systems and Microsoft office products for updating/extracting patient information to support the patient pathway, asappropriate.
· To be discerning in all aspect of the secretariat role, exercising independent judgement and initiative, asappropriate.
· To be an effective communicator at all levels of the organisation and when dealing with external clinical stakeholders and exercising tact, sensitivity and discretion when dealing with patients and theirrelatives.
· To be a team player, cross covering colleagues, acting as mentor to new staff members and supervising junior admin staff, whereappropriate.
To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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• To provide a comprehensive service to consultants and speciality teams including nurse
practitioners/clinicians.
• Keep diary up to date, arrange appointments, and arrange travel and accommodation.
• Operate an effective bring forward system and filing system.
• To manage and maintain 18 week pathways including tertiary referrals to external trusts,
and ensure these are accurately recorded on PAS system. Keep track of referrals to
ensure patient is reviewed promptly. Check that follow up appointments are arranged in
conjunction with Referral to Treat (RTT) patient pathway.
• Mentor, train and supervise relevant staff as required. Deal with annual leave requests and
sickness absence return to work interviews.
• Support consultants in non clinical activities role by preparing presentation documents using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate, and take minutes at meetings.
• Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service
• Organise and maintain consultant’s admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.
• Type dictation from audio transcription of clinical correspondence and documentation.
• Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
• Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.
This advert closes on Monday 27 Jan 2025