Escape Recruitment Services Commercial Division are working with our client based in the West Lothian area to recruit an Internal Sales Executive on a permanent basis due to continued company success and growth.
Based within the Sales team and Customer Service team, you will deal with existing and lapsed customers as well as converting potentially new customers, developing a strong relationship in order to organically grow customer account and increase sales revenue.
As require, deliver presentations to customers on products, this would be mostly online meetings but on occasion these could be in person
Ensure CRM database is updates and accurate
Deal with any customer issues and complaints, resolving in a timely manner
Process sales orders, arrange returns and send invoice and credit information to accounts for processing
Previous experience of working in a similar sales, customer relationship development &/or account management role
Experience of building sales pipeline and forecasting using relevant software
Confident IT skills including MS Office and CRM databases