The Mead School, Royal Tunbridge Wells, Kent
We are looking for a dynamic, versatile, and meticulous person with a ‘can do’ attitude, to provide front of house reception and administrative duties for the School.
Candidates are sought who can demonstrate a particular aptitude for:
* Communication and relationship-building
* Attention to detail and effective time management
* Versatility in undertaking tasks
* Flexibility and adaptability
Reporting to: Head, School Business Manager
Hours, Salary & Benefits:
Hours: Part-time, permanent role. Term time only (40 weeks). 20 hours per week – 2/3 days per week
2pm – 6pm
Some days required outside of these hours for whole school events.
This role commences April 2025.
* Employer pension 5%
* Cycle to work scheme and discounted shopping benefits
* Means tested staff discount
* Complementary lunches
* Access to the group’s counselling scheme
* Access to fully funded apprenticeships, up to L7
* Personal accident at work cover
Overview:
To take responsibility for welcoming pupils, parents, and visitors to the school and to support the school Registrar/School Business Manager with administration and receptionist duties.
Main Duties & Responsibilities:
* To be the first point of contact for visitors to the School, extending a warm welcome to callers – including parents, visitors, contractors, and delivery staff.
* To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages as required.
* Act as a gatekeeper for the Head, School Business Manager, and Registrar.
* To follow safeguarding procedures by issuing passes and lanyards to visitors, ensuring that visitors are signed into the School and checking DBS information for visitors.
* Communicating with parents regarding all aspects of school life, receiving and passing on information between parents and teachers in a timely manner with minimum disruption to lessons.
* To ensure that the reception area remains tidy and that literature and forms are updated and replenished as necessary.
* To receive and sign for all packages and deliveries.
* To record and post outgoing mail.
Including other general and administrative duties.
Person Specification:
Qualifications & Experience:
* Highly literate with excellent communication and writing skills
* Paediatric First Aid
* Administration of Medicine Certificate
Personal Qualities:
* Very personable, with excellent people skills
* Possess diplomatic, tactful, and empathetic skills
* Ability to deal with all situations including difficult ones
* Self-motivated, takes initiative, a team player, and a strong work ethic
* Flexible and adaptable to a busy front office
* Highly organised, with strong IT skills and a good eye for detail
* Strong work ethic
* Well presented at all times
* Understanding that discretion and confidentiality are essential to the role
* Sense of humour
Working with Children:
* Understanding and implementing of the School’s Behaviour policy
* Commitment to the School’s ethos
* Understanding of the learning experiences provided by the School
* Understand the importance of physical and emotional wellbeing
Working with Others:
* Team player
* Respectful and kind at all times
* Supportive and patient
* Flexible and adaptable
* Understand the role of others working in the School
For more details, please see the candidate pack attached.
The Mead School
16 Frant Road,
Royal Tunbridge Wells,
Kent,
TN2 5SN
How to apply
Applications will be viewed as they arrive.
Applicants should apply using the Application Form and email this to hr@wishford.co.uk, or alternatively, apply on TES. Link here
The Mead School is committed to safeguarding and promoting the welfare of children and young people. Candidates must be prepared to undergo appropriate pre-appointment child protection screening.
Wishford schools are an equal opportunities employer and welcome applications from all backgrounds. Appointments will be made solely on merit and will be made without regard to age, disability, gender, nationality, race, colour, ethnicity, or religion.
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