Work Flexibility: Field-based
We are looking for a Sales Associate to join the Neurovascular Sales team covering the North of UK and Ireland.
Working closely with an experienced Regional Sales Manager and Territory Managers, you will develop and foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the regional territory managers to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and at all times display exemplary customer service and patient focus.
In this role you will:
1. Develop the skills required to become an effective sales representative.
2. Work closely with the sales team on driving compliance to current contracts.
3. Learn and practice the techniques required to grow the volume of a defined territory through sales of the Neurovascular portfolio.
4. Focus on a market leading ischemic stroke portfolio.
5. Learn to manage business in accounts within an existing sales territory and become responsible for the day to day running of key accounts.
6. Become proficient in dealing with stock issues, equipment requirements, organizing loan kits, organizing and carrying out regular customer training, and providing guidance on the safe use of Stryker products within the defined portfolio in the hospital and interventional radiology environment.
7. Support other sales managers to allow them to concentrate on new business acquisition and new account development.
Essentially, this is a training role with a view to becoming a full-time Sales Representative with independent targets and business objectives.
In this role, you will be supporting all products within the Neurovascular portfolio.
Key accountabilities and responsibilities:
1. Learn the skills required to manage a territory effectively and grow business in line with National sales objectives.
2. Learn how to implement training sessions and workshops on the use of Stryker products. Deliver these sessions to nurses, radiographers, and Interventional Neuroradiologists.
3. Gain an understanding of customers’ needs and identify opportunities to promote and sell Stryker’s products. Training will be given on basic selling, presenting, and negotiation techniques.
4. Understand the different ways to provide product into a hospital through consignment of kit or use of our loan service and learn to manage these channels to best suit our customer’s needs.
5. Provide customer service to an existing customer base within the hospital and clinical environment. This will involve a specific set of hospitals where the candidate will have day-to-day communication and need to respond promptly to requests from customers in those hospitals. The candidate will be required to build relationships with key personnel in these hospitals.
6. Appreciate that the provision of appropriate medical care for the patient is of paramount importance and our priority is to only ever recommend products that are appropriate.
7. Work closely with other Sales team members within the defined region and the Regional Sales Manager to ensure customer service levels are best in class across that region. Attend customer training meetings and educational conferences.
8. Demonstrate outstanding ethics at all times. Treat customers and other employees with respect. Represent Stryker in the best possible light.
9. Learn how to conduct trials and evaluations of products in theatre and clinical environments as required.
10. Make observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.
11. Learn to record details of customers and maintain a basic business plan highlighting daily, weekly, and monthly objectives. Start to develop the skills needed to prioritize where to allocate time and resources and how to grow business.
Job Requirements
1. Would be ideal/advantageous if had some sales or business experience but not essential.
2. Commercial acumen, an interest or experience in dealing with customers would be beneficial.
3. Computer skills, MS Office.
4. Presentation skills with modern presentation media.
5. Workshop/demonstration skills/training skills/presentation skills.
6. An interest in anatomy and physiology.
7. A background that demonstrates an ability to engage with others, influence, motivate and work hard.
Travel Percentage: 80%
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