Job Description We are seeking a skilled and motivated MCR Technical Operator to join our dynamic team. This role involves performing to a high technical and professional standard in the operational duties required within a busy Master/Satellite Control Room and providing support to the transmission area and machine room as needed. As part of this hands-on role, you will coordinate resources to meet client needs and support live event-based operations. Key Responsibilities Signal routing, fibre and satellite transmissions, and file transfer. Monitoring signals, implementing escalation procedures, and providing first-line maintenance. Transcoding, format, and standards conversion to meet service requirements. Acting on client requests and providing front-line technical support. Fault finding and responding to technical queries. Liaising with clients, handling bookings, and traffic coordination while contributing to customer requirements. Managing out-of-hours bookings and scheduling. Logging work details for costing purposes and escalating issues when necessary. Contributing to operational procedures and drafting SOPs aligned with client needs. Knowledge & Experience We are looking for candidates with the following technical expertise: A solid understanding of baseband video, associated artefacts, and common faults. Knowledge of MPEG4/MPEG2/ASI in fibre and satellite transmissions. Familiarity with IP video streaming technologies. Strong grounding in RF and satellite distribution. Experience with Playout workflows, HyperDeck playout, and DekTec (advantageous). Previous hands-on experience in an MCR/Operations environment. Personal Attributes Ability to thrive under pressure in a fast-paced environment. Effective communication and interpersonal skills. Strong organizational skills with excellent attention to detail. Problem-solving skills with the ability to prioritize effectively. Self-motivated, eager to learn, and adaptable. A proactive team player who can also work independently. This role offers the opportunity to work in a challenging yet rewarding environment, supporting live events and working with cutting-edge technology. You’ll be part of a team that values expertise, collaboration, and innovation. Apply Now to take your career to the next level