[Royal Mail]
Job reference 322266
Senior Product Tower Owner - Hybrid/Farringdon
Competitive salary
£4800 or £4300 as cash via payroll each month (£358.33) Healthcare, an annual bonus potential of 18% and a generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years service
Permanent, Full time
London Farringdon - Hybrid (current expectation is 2/3 times per week but may change due to business needs)
At Royal Mail we have served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you.
Are you a proactive, organised individual with excellent communication and stakeholder management skills? Are you a proactive, organised individual with excellent communication and stakeholder management skills? Have you a strong project & programme background, experiencing complex change? If so, I would love to hear from you. We need someone who has the energy, expertise, and ambition to be part of the team! Interested? More details and how to apply can be found below.
Reporting into the Head of Product Tower Management, you will be the accountable owner managing the strategic development roadmap for your Tower, gaining agreement of the prioritisation for opportunities that will align to support the overall commercial business plan and business strategy.
About the role
To truly excel in the role, you’ll possess the key skills and experience listed below:
• Project/Programme Manager / Delivery Manager experienced in business transformation environments
• Creation, owner of the Investment Case, delivery from cradle to grave
• Management of complex portfolio and programme environments
• Expert planner from high level executive communication in order to summarise and gain decision through to detailed project planning within a dependency driven plan
• Ability to get into weeds of the detail to support the team on navigating and understanding complex issues in order to quickly gain decision and recovery
• Track against plans, finance, RAID, manage and escalate as required
• Demonstrate sound P&L understanding with ability to forecast and track financials within a cross-functional environment
• Understand and deliver within complex governance and process models, whilst guiding others
• Experience of Waterfall, Agile and hybrid delivery models
• In this role you will lead and agree the prioritisation and the development workstack with the sponsor and key stakeholders creating the strategic roadmap for the Tower, which will be owned and managed by you. You will be the ‘development arm’ on behalf of the Product/Feature owners for our Letters, Parcels items.
You will be responsible for the creation of the Investment Case(s) and then use your expertise and experience to safely deliver the amendments to market, realising the Return on Investments that have been promised.
Key skills
• Full delivery experience across complicated cross-functional portfolios spanning many years and multi-million £ budgets
• Expert in the creation and tracking of detailed integrated cross-functional project plans for projects/programmes/portfolios, monitoring the delivery of the key milestones, outcomes and benefits of each release, leading to successful delivery
• Demonstrate project Finance build, tracking and controls of £multi-million budgets
• Demonstrate knowledge of the full project/programme lifecycle at detailed level
• Cross-functional responsibility, focusing on the outcomes delivered by the project, to enable delivery of the project benefits whilst delivering the key Technical, Operational and Commercial aspects of the delivery
• Experienced in delivering in high-pressure environments, successfully delivering strategic capability to market
• Experience with demanding adherence to documented processes and governance with detailed understanding of Waterfall, Agile, Hybrid ways of working
Your career in safe hands
At Royal Mail we value our people and we want our people to be proud to work for our businesses.
We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.
An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.
For more information on Royal Mail Group and our values please click here:
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
• Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
• Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
• Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
• Free & discounted RMG products - free keep safe & redirection, partner discounts
• Free stamps at Christmas
*Available only to perm employees
Next Steps
The next stage of the selection process will be an interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: 1st Mayl 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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