Summary
Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales, and Northern Ireland, and we'd love you to join us.
We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be able to get here for work before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package below to see what benefits we offer you.
Hours: 37.5 hours per week
Salary: £27,250
Duration: This is a permanent role
Interview date: 24th and 25th October
What it's like to work here
We sit in the heart of the Surrey Hill in a location of SSSI site (site of special scientific interest). The visitors we have are of all ages, including cyclists, hikers, dog walkers, school visits, and families. We open at 8am every morning apart from Christmas Day, and we also extend our trading times during the summer holidays. The shifts that we cover are from 7am until 8:30pm, depending on the time of year. We have a great team built up of a completely diverse range, and everyone is welcome. You will be reporting to the Food and Beverage Manager.
What you'll be doing
As Food and Beverage Assistant Manager, you’ll be working closely with the Food and Beverage Manager. You’ll help look after the entire operation, maintaining consistently high standards in the team, outlets, and the food and drink we prepare and serve. You’ll always be looking for ways to improve service and standards for our visitors.
You’ll support the team to help build a great place to work, which could include helping with recruiting and training new people or developing the team. You’ll ensure that the team follows all relevant legislation and National Trust policies.
You’ll be setting and achieving financial targets to increase income and profits by driving sales through controlling resources and achieving the best possible customer service.
We’ll provide you with an induction that fits the job, training in allergens and food safety, and any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
Who we're looking for
We’d love to hear from you if you’re:
* Used to achieving outstanding customer service in a similar environment.
* A good leader of people, skilled in setting personal objectives and providing feedback.
* Experienced with budgets to increase income and control costs (including managing stock and waste).
* A people person, with a friendly attitude and great communication skills.
* Aware of health and safety compliance.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
* Substantial pension scheme of up to 10% of basic salary
* Free entry to National Trust places for you, a guest, and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places.
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