Branch Manager
Brighton and Hove
Salary - £43, 470
Job Purpose
The Branch Manager is responsible for overseeing the day-to-day operations of the branch and ensuring the success of the care team who provide personal care services to service users. This role is key to the effective management of the branch, ensuring there are enough qualified care workers to meet service demands and that care standards are consistently met. The Branch Manager is also accountable for compliance with internal quality standards, regulations, and contract requirements. Additionally, this role includes managing the rostering process, ensuring care plans are updated, and making sure care workers receive correct remuneration.
Relationships
Internal and Management
Accountable to the designated Regional Managers for service delivery, recruitment, and ongoing employment of care workers and support staff.
Collaborates with internal stakeholders, supported by the Regional Manager and Regional Director. External
Occasionally represents the business in meetings with regulatory inspectors, social workers, service user advocates, healthcare professionals, and others. Key Duties/Responsibilities
Business Management
Manage the branch to meet or exceed business objectives and growth targets.
Control resources and manage budgets effectively.
Monitor and report on Key Performance Indicators (KPIs), whether internal, regulatory, or contractual.
Provide management data and r...