Localisation Vendor Management Associate- 6 Months- London/Hybrid-£32-£37 ph PAYE
A global technology company are looking for an experienced Localisation Vendor Management Associate to join their team on an initial 6 month assignment.
Responsibilities:
Prepare and coordinate regular communications and reporting to vendors
Act as vendor management's POC for operations-related vendor issues
Liaise with Project Coordinators to triage and solve specific vendor issues
Track vendor linguistic capacity on a weekly basis
Coordinate retainers and weekend / holiday requests approvals with vendors
Summarize vendor issue trending for cross-functional consumption
Support the management and improvement of 'vendor experience'
Support the establishing and monitoring of vendor/vendor program ramp-up plans
Work with LMs and LPMs to setup and manage vendor Workplace groups
Serve as VM POC in each group
Schedule and monitor vendor trainings as determined by onboardings, regular training plans and/or ad hoc needs.
Maintain database of vendors and vendor resources.
Support the creation/maintenance of end-to-end process documentation
Own communication with diverse network of localization vendor companies
Ensure all external resources are appropriately provisioned on internal systems in compliance with company policy.
Monitor vendor performance, identify risks and escalate appropriately
Create and execute on vendor test, probation and localization sch...