Job Description
ROLE: Export Shipping Operator
SALARY: Up to £32,000 DOE
LOCATION: Solihull (office-based)
THE COMPANY:
We are a currently working with a leading business, based in Solihull, who are looking to recruit an experienced Export Operator to join their busy team.
BENEFITS:
* Salary of up to £32,000 DOE.
* Excellent bonus scheme dependant on individual and company performance.
* 23 days annual leave (rising to 25 days with length of service) plus bank holidays.
* Health cash plan.
* Retail discount platform.
DUTIES:
* Build and maintain strong relationships to ensure exceptional customer service.
* Coordinate the timely movement of freight, ensuring all necessary documentation is in place.
* Arrange haulage with shipping lines and hauliers for efficient transportation.
* Verify and process invoices to ensure accuracy before dispatch.
* Manage pre-alert documentation to facilitate smooth operations.
* Respond promptly and effectively to customer and supplier queries.
* Communicate clearly and professionally with overseas agents, customers, and suppliers.
* Utilise customer ERP and SAP systems as needed to support operations.
THE CANDIDATE:
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