Employer: Lancashire Teaching Hospitals NHS Foundation Trust
Employer Type: NHS
Site: ELFS Shared Services Darwen
Town: Darwen
Salary: £26,530 - £29,114 per annum, pro rata
Salary Period: Yearly
Closing: 01/12/2024 23:59
Interview Date: 09/12/2024
Payroll Officer
Band 4
Job Overview
Would you like the opportunity to join a progressive and forward-thinking Payroll and Pensions service?
We are looking to recruit a Payroll Officer, who has a passion for helping us provide an excellent customer experience to our clients, has an excellent telephone manner and excellent administrative and IT skills. The candidate must demonstrate attention to detail and a commitment and enthusiasm to contributing to service improvement and development. The candidate must have knowledge of the ESR system and NHS terms and conditions whilst working under pressure and adhering to strict deadlines.
This role is based at our head office in Darwen delivering payroll services to multiple NHS Clients.
You will be responsible for an allocated area but will work closely together with our friendly and supportive Payroll team.
Main Duties of the Job
It's fair to say this job is varied and will keep you on your toes. You will be responsible for providing payroll services to Clients, so comprehensive knowledge of NHS Payroll and good organisational skills are key.
You will be expected to manage, plan and organise your own workload, work independently and use your initiative to resolve any complex problems arising and communicate solutions effectively, escalating issues to your Team Leader where deemed necessary.
Customer service is really important as you will respond to employees queries in a professional manner by telephone, email or MS Teams within agreed KPIs helping us to improve the employee experience.
We utilise the National ESR Payroll system alongside other computerised applications, so experience with IT packages is required.
We work collaboratively as a team, where you will help with the development and implementation of new initiatives within the service and ensure that all payroll services processes are carried out in accordance with current legislation and best practice.
Detailed Job Description and Main Responsibilities
Each day brings different but rewarding challenges in ensuring NHS staff are accurately and paid on time. Duties may include:
1. Inputting a range of pay affecting data into the National ESR Payroll system.
2. Undertaking a range of calculations (PAYE, Ni, SMP, SSP etc).
3. Working to strict deadlines ensuring accuracy and attention to detail are at the forefront of all tasks undertaken.
4. Undertaking corrective action in ESR.
5. Ensuring correct calculations and deductions are made in line with statutory deductions and correct entries are made in ESR.
6. Understanding of NHS Pension alongside any alternative pension schemes applying auto enrollment duties and ensuring correct banding and deductions are made.
7. Providing support to staff responding to queries in a timely manner.
8. Supporting Payroll Team Leaders in the training of staff.
Person Specification
Qualifications and Education
* Minimum of 5 GCSEs including Maths & English at Grades 9-4 (A*-C) or equivalent qualifications.
* OR GCSE in Maths and English and experience of working in a Payroll or Pensions department.
* GCSEs in 5 other subjects 9-4 (A*-C) or equivalent.
* CIPP – certificate in Payroll Administration or equivalent or experience of working in a Payroll environment.
Knowledge and Experience
* Sound knowledge of pay procedures and statutory legislation and experience of working in a payroll department.
* Working knowledge of payroll screens and transfer facilities within the H.R. system.
* Experience of working in a large Payroll/Pensions environment.
* Comprehensive knowledge of computer input and the use of spreadsheets.
* Knowledge of NHS Terms and Conditions.
* Knowledge of ESR Payroll or Payroll Experience.
* Experience of ESR Oracle pay systems.
* Experience in local government.
* Experience and knowledge of Statutory pension legislation.
Thanks for taking the time to view this advert; we’re looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can.
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.
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