We have an excellent opportunity for a highly motivated and skilled Senior Network Engineer to join our team in Aberdeen. As Senior Network, Voice & Security Engineer you will be responsible for the leadership, management, and delivery of network and voice services with the aim to consistently meet current and future requirements of the business. This role is onsite in Aberdeen working a hybrid working model.
What you’ll do
1. Inputs and adds to the execution of the IS strategy and roadmap, develops relevant functional objectives for the area
2. Works with the Network & Voice Technical Lead and supply chain to support IS operations sourcing strategy and partner relationship management in decision making and planning
3. Supports the Network & Voice Technical Lead with development of the annual IS operations budget from a network, voice and security perspective
4. Provides input for the Network & Voice Technical Lead to develop workforce plans that ensure IS operations can supply skilled resources to meet current and future demand across the enterprise
5. Manages a comprehensive and integrated ITSM landscape and associated service levels, based on best-practice processes, disciplines, and related toolsets
6. Is responsible for the on-going security, performance, stability, maintenance and monitoring of network and voice services
7. Works with the IS Security Cyber Operations team to ensure IS security tooling is fully deployed and operational across the whole estate with appropriate governance, reporting and KPIs established
8. Adheres to enterprise technology standards, governance processes and performance metrics
9. Ensures the adoption of (and commitment towards) service improvements
10. Ensures the development of asset inventories within the organisation's ecosystem
11. Follows the formal governance mechanism to establish and monitor effective controls for the processes and functions performed by IS operations teams
12. Drives development activity either via the product lines, COEs or project frameworks
13. Responsible for ensuring IS operational capabilities achieve regulatory and statutory compliance requirements
14. May be required to provide out of hours support via an on-call rota
What to bring
15. Experience of developing and implementing process improvements
16. Self-motivated, pro-active and creative with a willingness to go the extra mile to achieve important goals
17. Clear analytic and problem-solving skills with the ability to work under pressure with both internal and external parties
18. Competent in budget planning and financial management
19. Experience of delivering governance practices to track and measure the quality of services, and maintain service improvement plans
20. Strong third-party management skills, working closely with sourcing and vendor managers driving solutions and decision making on products and services
21. Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to the IS workforce
22. Strong experience of global network and voice support – WAN, LAN VOIP etc.
23. Proven security and cyber experience in the Network sector
24. Previous experience of working with a diverse and multi-vendor support model
25. Experience and knowledge of cloud infrastructure services including tooling and security
26. ITIL qualification (foundation at a minimum or similar demonstrated experience)
What You’ll Get in Return:
We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;
27. Company Pension Scheme
28. Private Medical Insurance
29. Private Dental Insurance
30. Group Income Protection Plan
31. Group Life Assurance
32. Cycle to Work Scheme
33. Prosocial Events
34. Electric Car Salary Sacrifice Scheme
We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.
If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your CV to .
We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.
Successful candidates will be subject to background and right to work checks.