Role Summary:
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To manage the Service Department to effectively undertake all site service/maintenance work secured by the company. The prime purpose is to manage the department and staff to ensure that all service and small works contracts and allocated commissioning contracts are undertaken in a timely and cost-effective manner through to completion and where appropriate handover, all in accordance with the Company’s established ethos and values.
Job Responsibilities:
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Manage day-to-day tasks within department
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Initiate and maintain effective planning system to ensure proper control of all key aspects of service management.
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Ensure that the Service Department carry’s out all service and small works contracts and allocated commissioning contracts in a timely and cost-efficient manner, through to completion and if appropriate handover.
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Ensure the effective training, supervision, and control of all members of the Service Department.
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Identifying small works opportunities and organising pricing, quotations for and securing orders from clients for such works and where appropriate for supervising and/or commissioning such works.
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Organising and being responsible for all necessary paperwork and reports
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Communications – To effectively communicate with others across the company to enable key duties to be handled in a timely and efficient manner.
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