We are seeking a skilled and versatile Software Developer to join our team, focusing on maintaining and resolving tickets that come in via our help desk. The ideal candidate will be proficient in Laravel-based projects and possess strong problem-solving skills.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Key Responsibilities:
· Service and maintain the help desk, addressing incoming tickets efficiently
· Develop and maintain Laravel-based projects
· Interact directly with clients to understand and resolve their issues
· Handle a variety of tasks with differing levels of complexity
· Work on multiple projects simultaneously, adapting quickly to different codebases and requirements
· Participate in writing automated tests for software projects
· Conduct manual testing to ensure software quality and functionality
Required Skills and Qualifications:
· Proficiency in PHP and Laravel framework
· Strong problem-solving abilities
· Experience with version control systems, particularly Git
· Knowledge of front-end technologies (HTML, CSS, JavaScript, Vue)
· Familiarity with database management systems such as MySQL
· Excellent communication skills, both written and verbal
· Ability to work independently and as part of a team
· Strong time management and prioritisation skills
· Experience with Agile methodologies
· Familiarity with API development and integration
· Advanced troubleshooting and debugging skills
Desired Qualities:
· Adaptability to work on various projects with different requirements
· Commitment to continuous learning and staying updated with new technologies
· Previous experience with ticketing systems or help desk software
· Customer-oriented mindset with a focus on client satisfaction
We Offer:
· Opportunity to work on diverse and challenging projects
· Collaborative and dynamic work environment
· Professional development opportunities
· Elevated 30 days paid holiday allowance
· Flexible working around core hours to suit your lifestyle and productivity patterns
· Hybrid working from 111 Piccadilly (minimum 4 days in the office during probation)
If you are a dedicated software developer with a passion for problem-solving and client satisfaction, we encourage you to apply. Join our team and help us deliver outstanding support and solutions to our clients.