Possibility of remote work: WFO required at client location Contract duration: 6 months Location: London Role title: IT Support Engineer Minimum years of experience: 8-10 years Responsibilities: Server Management: - Perform server maintenance tasks including drive replacement and powering on servers. - Assist with server migration and site closure as needed. - Monitor and manage server room access. - Ensure compliance with industry regulations and standards. - Perform regular data backups and disaster recovery operations. Network Management: - Move network cables as required. - Monitor the A/C unit in the server room. - Manage network configurations and monitor system performance. - Troubleshoot and resolve network issues. Desktop Management: - Power on workstations for remote users as required. - Assist users with basic IT issues during morning UK hours. - Process e-waste and ship gear back to the Plymouth depot. Additional Responsibilities: - Be on-call on-site in case of power outages. - Provide on-site presence in the mornings following patch deployments. - Reset power strips as needed. - Collaborate with various departments to ensure IT systems align with organizational goals. - Document IT processes, systems, and configurations for future reference. - Provide on-site support coordination for desktop-related issues. Qualifications: - Proven experience in server management, including maintenance and migration. - Strong knowledge of network management and troubleshooting. - Experience in desktop support and user assistance. - Ability to work independently and manage time effectively. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Preferred Qualifications: - Experience with Microsoft Windows Server and Windows 10 Pro. - Familiarity with network monitoring tools such as PRTG Network Monitor. - Previous experience in a similar role within a corporate environment.