The Primary Care Network Manager role is strategic and transformational. The post-holder is part of the PCN leadership team, working alongside the Clinical Director to support the PCN board members, to deliver the Primary Care Networks agenda.
The PCN Manager is independent of member practices, acting as a source of expertise, to coordinate the management of all governance requirements, and to help shape and implement meaningful services in line with national and local policy and contracts, supporting member practices to achieve improved outcomes for the local population. The PCN Manager may also build relationships with other stakeholders, including local authorities, third sector and patient representative organisations, other local PCNs and healthcare providers, and the ICB.
Main duties of the job
To play a pivotal role in the strategic development and continued evolution of HBB PCN to support the delivery of high-quality primary care services across member practices.
Responsible for the smooth running of network services, as agreed by the Board.
To manage, with the Clinical Director, the Network's financial processes and governance.
Responsible for presenting monthly performance, finance, and quality reports to the Network Board.
To ensure the PCN is compliant with reporting requirements and all relevant legislation.
To ensure all Board, Network and other meetings are managed as agreed by the Board.
To represent the PCN externally as agreed with the Clinical Director and the Network Board.
About us
HBB PCN has four member practices across Hanley and Bentilee, within Stoke-On-Trent. Together the practices have a patient population of approximately 33,000. The PCN serves an area with pockets of significant deprivation.
Moorcroft Medical Centre, Harley Street Medical Centre, Potteries Medical Centre, Cambridge House Surgery.
Job responsibilities
Key Responsibilities and Duties
The PCN Manager's areas of responsibility include:
1. Strategy, leadership and network development
2. Organisational
3. Governance and quality
4. Finance
5. Relationship management
6. Equality and diversity
7. Personal and professional development
8. Safety, health, environment and fire
9. Confidentiality
The Network Manager will work with the Clinical Director and member practices to achieve consensus and drive through and deliver agreed changes.
Person Specification
Other Requirements
* Effective organiser, influencer, and networker
* Ability to follow legal, ethical, professional, and organisational policies/procedures and codes of conduct
* Demonstrates a high level of integrity
* Ability to work in a diverse environment
* Ability to use own initiative, follow tasks through and work with a high level of autonomy
* Be responsive and agile, adapting to a rapidly changing environment
* Ability to work flexibly (including some work outside of normal hours)
* Sensitive and empathetic in distressing situations
* Access to own transport and ability to travel across the locality on a regular basis
* Understanding of the health care system in relation to commissioners
Qualifications
* Good standard of education with GCSE level C or above (or equivalent) in literacy and numeracy
* Leadership and/or management qualification or relevant experience
* Educated to degree level or equivalent
Experience
* Strategic understanding and experience of working in the NHS with extensive knowledge and understanding of the roles of the NHS organisation and of the primary care sector
* Proven knowledge and experience of working in a management role in primary or secondary care
* Build strong personal relationships and have effective formal and informal networks
* Excellent interpersonal skills
* Literate and a good communicator
* IT and keyboard skills
* Analytical and problem-solving skills
* Expertise in contract management
* Converting strategy into practical delivery
* Good practical and conceptual knowledge of healthcare improvement methods and practice
* Experience of managing accounting procedures including budget and cash flow forecasting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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