Royal Voluntary Service has an opportunity available for a Content Support Officer to join our team. You will join us on a full-time, permanent basis, and in return you will receive a salary of £22,861 - £24,385 per annum. The role is home based with occasional National travel.
About the Content Support Officer role:
The Virtual Village Hall (VVH) is the main Royal Voluntary Service (RVS) live online interactive platform by which the charity interacts with and supports people in communities across the nation. Through its virtual setting, it supports the wider NHS and health care systems to improve and maintain the health of the nation and also tackle health inequalities, social deprivation and drive digital inclusion. VVH has touch points and is embedded with every aspect of the charity and provides a holistic nationwide offer.
The purpose of the Content Support Officer is to support delivery of the VVH Communications Plan. They will provide written content to support the promotion and every day running of the service and will research and secure talent and organisations to host new/themed sessions. They will be a key member of the Virtual Village Hall team and will provide input into the planning and growth of the Virtual Village Hall.
The First Time for Everything project (FTFE) provides new opportunities and experiences for people over 55 to try something new for free in their local community and to be social and active, particularly those that are older or less mobile. The programme has nationwide reach but targets areas of social deprivation and seeks to address health inequalities. A percentage of programmes are therefore delivered in targeted areas to reflect this.
The purpose of the Content Support Officer is to support FTFE activity coordinators to attract participation in events and raise awareness of the FTFE programme. They will provide written content for local media, case studies for fundraising and marketing purposes, and occasional briefing documents for RVS media interviewees.
Hours: 35 hours per week, Monday to Friday. Whilst the role is advertised as full time we welcome applicants that would like to be considered for part-time or job share.
Benefits
-26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata). Ten weeks’ company sick pay following successful completion of probation
-A great pension scheme. 2 x Salary Death in Service Benefit, subject to qualification
-Enhanced Family Leave schemes. An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online.
-A 24-hour doctor line, financial support with dental/optical and other therapies. A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
-Extensive online and on the job training to ensure you will succeed in your role
-Opportunities to discuss flexible working. Opportunities to develop new skills and progress your career
-The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our Content Support Officer:
-Direct experience of working in a comms environment
-Passionate about comms
-Knowledge of different comms channels and stakeholder engagement
-Some understanding of the Health & Social Care system and support organisations, long term health conditions, social isolation and older people
-Strong communication, copywriting and proofreading skills, adapting writing style for different formats and audiences
-Desk research skills and experience
-Talent engagement skills
-Media relations skills
-Computer proficiency, including MS Office, including: Word, Excel, Outlook, PowerPoint, and Teams
-Creative thinking and problem-solving skills
-Attention to detail. Working under pressure to deadlines. Effectively juggling multiple deadlines at the same time and to a high standard
-Teamwork
-Experience of delivering communication programmes to internal, external and stakeholder audiences
-Experience of copywriting, proofreading and editing.
-Experience of using social media and creating social media content – Facebook, YouTube, TikTok, Instagram, LinkedIn, X
-Experience of working with Health & Social Care, community or voluntary sector organisations
-Experience of working proactively and using own initiative
After reviewing the role profile, If you feel have the skills and experience to become our Content Support Officer please click ‘apply’ today, we’d love to hear from you!
The closing date for this role is 4th March 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities and change society.
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