Working with Consultants, Technicians, and the Admin/Secretarial Team to provide administration support to ensure bookings of In and Outpatient Activity are recorded correctly and in a timely manner.
Responsibilities include:
1. Booking In and Outpatient Appointments, sending invites to patients, and ensuring information leaflets are sent as needed.
2. Answering phone calls from patients when booking appointments.
3. Managing Outcomes for clinic attendances using the Trust EPR system.
4. Keeping Departmental Databases Up to Date and EPR systems managed daily.
5. Working with Consultants and Technicians to ensure waiting lists/diaries are managed to ensure appointments are booked and capacity is managed.
6. Providing cover for the reception when needed.
7. Supporting the secretarial team with audio typing if help is needed.
8. Providing a front-facing service to patients as well as dealing with telephone communications.
For further details or informal visits, contact:
Name: Amanda Hague
Job title: Service Co-ordinator
Email address: Amanda.hague6@nhs.net
Telephone number: 0114 2712629
Please note my working days are Mon, Tues, and Wed only.
#J-18808-Ljbffr