Due to our continued growth, we are currently seeking to recruit a full time Aftersales Co-ordinator to join our busy team.
Responsibilities include but are not limited to:
* Scheduling & co-ordinating Mobile Service Engineers effectively.
* Update customer with ETA’s and progress.
* Liaise with engineers to provide quotations to customers for vehicle body repairs and maintenance.
* Ordering relevent parts and creating purchase orders.
* Invoicing.
* Loggingdetailed information onto in-house systems and customer portals.
* Assisting with the day to day administration within the Aftersales department (emails, filing, scanning etc).
Person Specification
Competencies
* Good communication skills both verbally (on the phone and face to face) and written.
* Previous experience in scheduling and co-ordinating mobile engineers (On the job training will be given)
* Good operational knowledge of Microsoft word, excel and outlook.
Special aptitudes
* Excellent time keeping and attendance.
* Excellent work ethic
* Ability to work within a team as well as on own initiative.
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