Maintain clear and legible patient records in accordance with both Trust and professional standards for record keeping. Take an active role in risk assessment, supporting the implementation of strategies to minimize risk. Ensuring incidents and near misses are reported, through promoting a no-blame culture. Ensure all staff acts in accordance with local, hospital, and statutory guidelines and policies including health & safety initiatives. Will work in accordance with corporate objectives and ensure that all staff is aware. Take all possible precautions to safeguard the welfare and safety of staff, service users, visitors, and the public, by implementing all policies related to health, safety, security, and risk. Be able to investigate incidents and complaints, respond to patients questions and concerns, share findings, and act on them to prevent re-occurrence