Job Description
GWR Waste Management is looking for a Customer and Operations Administrator to join our growing team in Keynsham, Bristol.
* Location: Keynsham, Bristol
* Salary: £25,000 - £30,000 per year + medical cover, birthday off, and 28 days of leave (including bank holidays)
* Job Type: Full-time | In-person
Ready to take your career to the next level in a dynamic and supportive environment in the Waste and Recycling industry?
Your Role
As a Customer and Operations Administrator, you’ll be the backbone of our administrative operations and customer support. Your role will include:
Administration:
* Assisting with credit control and debt collection processes.
* Processing customer orders with accuracy and efficiency.
* Supporting onboarding processes for new clients.
* General accounts administration and data management .
* Handling customer accounts and ensuring all records are well-organized and up to date.
* Attention to Detail: Ensuring data accuracy across systems and processes.
* Communication: Acting as the first point of contact for queries, both over the phone and via email, with a professional and friendly manner. Building and maintaining strong relationships with clients through excellent communication and support.
What We’re Looking For
The ideal candidate will bring:
* A proven background in administration and customer service (experience in waste management is a bonus but not essential).
* Experience with credit control and operational processes.
* Strong organizational and multitasking skills.
* Exceptional attention to detail and data accuracy.
* A confident and professional telephone manner.
* Proficiency in handling customer accounts and administrative systems.
* The ability to work independently and as part of a team.
What’s in It for You?
At GWR Waste Management, we recognize and reward talent. Here’s what you can expect:
* Competitive salary: £25,000 - £30,000 per year.
* Medical cover to support your health and well-being.
* Your birthday off – because your special day matters to us!
* 28 days of leave, including bank holidays.
* A supportive, inclusive, and growth-focused work environment.
Why Join GWR Waste Management?
At GWR Waste Management, we’re passionate about providing Simple, Easy, Reliable, and Sustainable waste management solutions for businesses across the UK. As a proud advocate of sustainability, we invest in local conservation projects, support community initiatives, and deliver eco-friendly waste management services with a zero-to-landfill goal.
As a family-owned business, we believe in fostering a culture of collaboration, growth, and excellence. Every team member is valued and empowered to make an impact.
How to Apply
If you’re ready to make a difference in a company that values sustainability, innovation, and customer satisfaction, we’d love to hear from you. Apply now and join us in creating a cleaner, greener future for businesses across the UK.
GWR Waste Management is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Submit your application to