Are you a dedicated and personable Hospitality professional, with a wealth of experience working with venues to provide Events, Conference and Banqueting services? Would you like to progress your career within a nationally recognised and prestigious venue with a reputation for excellence and outstanding customer satisfaction? If so, then we have an exciting opportunity for a Hospitality Operations Manager to join the dedicated catering operations team at this national group’s Farnborough venue.
In this exciting new opportunity, you’ll be responsible for:
* Overseeing the training and development of all staff within your area, ensuring that they reach success and deliver great service.
* Implementing, monitoring, and delivering outstanding service, continuously exceeding customer expectations.
* Completing regular forecasting on financial data, always looking for ways to improve profitability and minimise expenditure.
* Consistently demonstrating high leadership skills, ensuring high staff motivation and performance from temporary and permanent staff.
* Assisting in sales meetings, using you innovation to identify opportunities and themes, creating new concepts for both hospitality and retail offers.
You’ll need to have:
* Previous experience in delivering banqueting and conferences at volume for a minimum of 2 years in a large venue, circa 1500 visitors.
* Understanding of food hygiene and venue health and safety.
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