Job summary Beech Tree Surgery is looking to recruit an experienced Dispenser to work across our 3 sites. The successful candidate will be working with our existing dispensing team to provide a high-quality service to patients. This post is for a minimum of 18 hours- full-time (negotiable) per week. Holiday and sickness cover is also required. Salary is competitive depending on experience. We offer 5 weeks annual leave plus statutory bank holidays, the NHS Pension scheme and free onsite parking. Main duties of the job This role involves the preparation and dispensing of medications for our dispensing patient population, including temporary residents and private prescriptions at our Carlton site This role will also include medicine management tasks which include adding to and/or amending patient's SystmOne medication record, as advised by doctors e.g. discharge and hospital letters Issuing of prescriptions to both dispensing and non-dispensing patients which includes taking requests via email, SystmOne and repeat slips Handling card payments and the checking of patient exemption certificates in relation to this and advising patients on the use/compliance of drugs as necessary Maintaining adequate stock levels of drugs within the dispensary, ordering as required (paying attention to costing at all times) and checking all invoices against stock received. Rotating of stock to ensure short-dated lines are used first, and date checking of stock on a regular basis. Maintaining up to date records of Controlled Drugs. Carrying out a weekly CD stock balance check Maintaining an efficient service between our Riccall surgery with relation to the collection of prescription requests and delivery of medication/prescriptions. Willingness to train in Medicines Management role in the future. This role involves working at all 3 Beech Tree sites About us We are a 3 Partner GP practice situated in a purpose-built premises in Selby providing care to approximately 16,629 patients. We also have two branch surgeries in the nearby villages of Riccall and Carlton. We are looking for a qualified, experienced dispenser to join our friendly, hard-working and efficient team here at Beech Tree Surgery. The applicant needs to hold a minimum of NVQ level 2 in Dispensing and have a good standard of education, IT experience and excellent customer service skills. The hours on offer are negotiable Monday to Friday. The flexibility to provide cover for sickness and annual leave is essential. The ideal candidate will be able to work in a fast-paced working environment and be able to adapt to change easily. You will need to have a strong work ethic and be able to work to tight deadlines. The role involves patient contact both in person and on the phone, so good communication skills are required. The job can be pressurised but in return we offer benefits such as: - Free on-site parking Enrolment onto the NHS Pension Scheme 5 weeks holiday pro rata (plus bank holidays) which must be taken in line with the Practice policy Discount at Beech Tree Eyecare (next door to the main surgery). We are committed to maintaining high standards of patient care, in a friendly and professional environment. We are a friendly team who respect each other's roles in providing the best care to our patients. Date posted 17 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A0991-25-0000 Job locations 68 Doncaster Road Selby YO8 9AJ Carlton Surgery High Street Carlton Goole DN14 9LY 78 Main Street Riccall YORK YO19 6PZ Job description Job responsibilities Job Details Job Title Dispenser Department Dispensary Responsible To Dispensary Manager Responsible For N/A Working Hours TBC Hourly Rate/Salary Competitive - Dependant on experience Qualifications English and Maths GCSE grade C (or equivalent) Relevant Dispensary qualification NVQ level 2 Experience Required Experience in an NHS / GP environment preferred but not essential Skills required Strong Computer Skills Strong Communication skills Ability to work within multi-disciplinary team Ability to work under pressure and prioritise Self-motivated and pro-active Purpose of role Dispense medication to patients safely and in accordance with regulations Participate in the Dispensing Services Quality Scheme Key Tasks Issuing repeat prescriptions Dispensing acute and repeat medication Dealing with patient problems and enquiries Liaise with other professionals such as District Nursing Team, hospital staff Liaise with outside agencies and drug wholesalers Handling out prescriptions and collecting charges when appropriate including private prescriptions Completing backs of prescriptions and endorsing according to drug tariff Correct disposal of returned unused medicines To fully observe legal requirements relevant to a dispensing practice including correct handling, recording, issuing and disposal of controlled drugs To fulfil patient orders, dispense with a 4 working day turnaround period and keep owed items to a minimum Ensure that all drug safety alerts and notices are acted upon in a timely manner To ensure that all stock is kept at the correct temperature and check/record fridge temperatures daily Request authorisation from Practice Pharmacist or GP for any acute medications or new medications on behalf of patient Taking responsibility for own development, learning and performance Maintaining a clean and tidy dispensary and that all dispensary equipment is in good working order Other tasks as reasonable required STOCK CONTROL Checking goods as and when they are delivered from the wholesaler Returning incorrect goods to the wholesalers Stocking shelves, refrigerators and other storage areas using rotation method To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions Removing and recording out of date stock from the shelves, refrigerators and other storage areas Disposal of returned unused medicines following SOP Disposing of patient returned CDs following SOP Reporting any out of date controlled drug stock to the Dispensary Manager so that an expert witness can be arranged for destruction as per SOP OTHER To work flexibly within the team and to provide cover as necessary at all branches To answer telephone calls and pass on messages as appropriate To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and in good working order. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service Job description Job responsibilities Job Details Job Title Dispenser Department Dispensary Responsible To Dispensary Manager Responsible For N/A Working Hours TBC Hourly Rate/Salary Competitive - Dependant on experience Qualifications English and Maths GCSE grade C (or equivalent) Relevant Dispensary qualification NVQ level 2 Experience Required Experience in an NHS / GP environment preferred but not essential Skills required Strong Computer Skills Strong Communication skills Ability to work within multi-disciplinary team Ability to work under pressure and prioritise Self-motivated and pro-active Purpose of role Dispense medication to patients safely and in accordance with regulations Participate in the Dispensing Services Quality Scheme Key Tasks Issuing repeat prescriptions Dispensing acute and repeat medication Dealing with patient problems and enquiries Liaise with other professionals such as District Nursing Team, hospital staff Liaise with outside agencies and drug wholesalers Handling out prescriptions and collecting charges when appropriate including private prescriptions Completing backs of prescriptions and endorsing according to drug tariff Correct disposal of returned unused medicines To fully observe legal requirements relevant to a dispensing practice including correct handling, recording, issuing and disposal of controlled drugs To fulfil patient orders, dispense with a 4 working day turnaround period and keep owed items to a minimum Ensure that all drug safety alerts and notices are acted upon in a timely manner To ensure that all stock is kept at the correct temperature and check/record fridge temperatures daily Request authorisation from Practice Pharmacist or GP for any acute medications or new medications on behalf of patient Taking responsibility for own development, learning and performance Maintaining a clean and tidy dispensary and that all dispensary equipment is in good working order Other tasks as reasonable required STOCK CONTROL Checking goods as and when they are delivered from the wholesaler Returning incorrect goods to the wholesalers Stocking shelves, refrigerators and other storage areas using rotation method To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions Removing and recording out of date stock from the shelves, refrigerators and other storage areas Disposal of returned unused medicines following SOP Disposing of patient returned CDs following SOP Reporting any out of date controlled drug stock to the Dispensary Manager so that an expert witness can be arranged for destruction as per SOP OTHER To work flexibly within the team and to provide cover as necessary at all branches To answer telephone calls and pass on messages as appropriate To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and in good working order. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service Person Specification Experience Essential Experience of working in a dispensary or pharmacy Minimum qualification NVQ level 2 in dispensing Car driver with own transport Confidentiality Team working Flexibility Adaptability Self motivated Ability to perform under pressure Conscientious Open to change and new ideas Desirable Experience of working in a GP practice Knowledge and skills Essential Practical experience of working in a team Using own initiative Customer service Working within a dispensary Practical use of computerised recording systems Ability to travel between three sites using own transport Desirable Negotiation and conflict management Qualifications Essential GCSE grade A to C in English and Maths Minimum NVQ level 2 in Dispensing Desirable Minimum 2 years experience NVQ or Btec level 3 in Dispensing/ Experience in an NHS environment Knowledge and skills Essential Practical experience of working in a team Using own initiative Customer service Working within a dispensary Practical use of computerised recording systems Ability to travel between three sites using own transport Desirable Negotiation and conflict management Person Specification Experience Essential Experience of working in a dispensary or pharmacy Minimum qualification NVQ level 2 in dispensing Car driver with own transport Confidentiality Team working Flexibility Adaptability Self motivated Ability to perform under pressure Conscientious Open to change and new ideas Desirable Experience of working in a GP practice Knowledge and skills Essential Practical experience of working in a team Using own initiative Customer service Working within a dispensary Practical use of computerised recording systems Ability to travel between three sites using own transport Desirable Negotiation and conflict management Qualifications Essential GCSE grade A to C in English and Maths Minimum NVQ level 2 in Dispensing Desirable Minimum 2 years experience NVQ or Btec level 3 in Dispensing/ Experience in an NHS environment Knowledge and skills Essential Practical experience of working in a team Using own initiative Customer service Working within a dispensary Practical use of computerised recording systems Ability to travel between three sites using own transport Desirable Negotiation and conflict management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Beech Tree Surgery Address 68 Doncaster Road Selby YO8 9AJ Employer's website https://www.beechtreesurgery.co.uk/ (Opens in a new tab)