Storeman/Handyman duties to ensure that the stores remain fully stocked all inventory items accounted for ( Stock is signed out and back in as required) available to staff to deliver out to properties, regular skips changes and all rubbish removed from stores, cleaning of all offices, kitchen, & toilets. To ensure the Stores is maintained in line with the company policy and procedures and report any defects. This role is based in the West Midlands and East of England (MEE) region. General Responsibilities To drive company assigned vehicles as required complying with statutory regulations and company policies and procedures to ensure safe practices. To Transport furniture, white goods, appliances, and household items To Transport rubbish clearance of bulky loose waste, including furniture, broken appliances, garden refuse, fly-tipped, home improvement & builders waste To be familiar with the procedures set out for working within the rules of Serco AASC and to meet the requirements of the UKVI contract. To install best practice philosophy with regards to documentation and paper systems, in conjunction with daily duties. Liaise with stakeholders and external agencies as required. To carry out duties as specified in the Contingency/Emergency Response Plans as directed by management. To carry out all other duties in the function as directed by the management. To be responsible for the completion and dispatch of documentation relating to the warehouse as required. To utilise IT systems in order to complete any administration, including time sensitive reporting. Responsible for personal and, if applicable, team compliance with Health and Safety, Security and Environment / Sustainability Policies, ensuring working minimise risk to self, work colleagues, customers, staff and the environment. Minimizing disruption practices and resolving any unscheduled delays, having to make decisions in difficult situations. To perform weekday shift working, and overtime shifts as required. This may be subject to change due to work requirements and business need. To adhere to strict KPI 7 timescales for authority requested movements Conflict management and resolution Perform dynamic risk assessments on all potential risks loading & off loading To be familiar with the risk assessment process and how to access the required documents that identify the key risks and control measures Complete AORA incident reports to be submitted to UKVI To arrange routine servicing and MOT of assigned vehicle, ensuring planned and unplanned works are completed and vehicle is fully compliant Complete daily vehicle inspections, including tyre tread depth checks, reporting any faults/anomalies, and ensuring vehicle is booked in for required works Accurate completion of paperwork in line with contractual obligations for auditing purposes Adherence to lone working policies and procedures (Solo Protect) To travel within region to attend training courses and meetings Required to complete IT-based role specific training modules Report any periods of absence through Absence Manager in line with company policy Use internal IT systems to access email, role-relevant documentation, annual leave entitlement/requests, MyHR To complete Serco essentials on-line training to comply with AASC requirements Safe storage of COSHH items Submission of accurate mileage capture information Qualifications and training: Full driving licence Cat B Knowledge of British Domestic Driving Regulations Knowledge of EU Driving Regulations and the Working Time Directive Excellent Geographical Knowledge Skills & Abilities: Good written/ spoken English Organisational skill and the ability to understand detailed information Good knowledge of excel, word, outlook Interpersonal skill to form effective working relationships with people at all levels Ability to analyse, interpret and explain data Integrity and approachability Influencing and negotiating skills Good confident communication skills Prioritizing and working independently Organization and planning Problem solving skills and ability to make quick decisions. Excellent timekeeping The ability to manage a medium sized warehouse