Peterborough, Cambridgeshire, United Kingdom (Hybrid)
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Job Info
* Job Identification 100541
* Job Category Operations Management
* Posting Date 03/07/2025, 11:21 AM
* Locations Peterborough, Cambridgeshire, United Kingdom (Hybrid)
* Contract Type Permanent
* Driving Required Yes
* Security Clearance Required No
Job Description
To provide all necessary coordination of personnel / local delivery partners (LDP’s) and site management, customer care officers, supervision and technical support in the delivery of Construction work (replacement, reinforcements, diversions, multiple occupancy buildings, reinstatement etc.) activities in accordance with designers directions across the East of England network.
Maximise the Customer experience, ensuring Costain’s customer commitments to Cadent are met and customer initiatives are always a high priority.
Consistently demonstrate, promote and develop high standards of safety and compliance behaviour, leading by example.
To carry out standby and call out duties as required.
Ensure all required data, records, forms etc. are recorded and submitted accurately and by the appropriate deadlines and into the correct systems.
Proactively work with customers to ensure Costain offers excellent customer service, resolving and/or escalating enquiries and complaints in line with the Cadent/Costain standard.
Develop and maintain relationships with relevant local authority representatives and supply chain.
Carry out any other reasonable requests or duties as and when requested for the good of the business.
Responsibilities
* Responsible for ensuring that projects are planned, managed and delivered to the highest standards of safety, compliance, customer excellence and commercial control.
* Management of the entire site and control of all resources to complete the works satisfying the requirements of the design, legislative (e.g. CDM), regulatory and Cadent / Costain technical standards, policies and procedures.
* Surveying, organising, planning and liaising with internal and external stakeholders and contractors, ensuring effective communication and coordination is maintained at all times.
* Undertake site inspection of projects focusing on the safe, compliant delivery of all activities in progress and quality of work completed taking the appropriate action where necessary to address weaknesses or failings.
* Undertake or assist with incident reporting, investigations, submission of final reports as well as close out of remedial actions.
* Undertake or be working towards Temporary Works Supervisor (TWS) duties for temporary works operations.
* Continually monitor performance and foster a culture of team working and safety, creating a culture of zero harm and Injury Free Environment.
Qualifications
* SHE Gas
* Module 1: SCO Core
* Module 4: Routine Operations
* Current UK driving licence
* Previous gas supervisory experience is essential.
* Working knowledge of relevant legislation, codes of practice, safety, and statutory regulations.
* Good verbal and written communication skills.
* Experience in operations relevant to SCO procedures.
* Temporary Works Supervisor.
* SMSTS.
* Experience Managing a programme of works.
About Us
Costain helps to improve people’s lives with integrated, leading edge, smart infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.
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