Role: Corporate Security Officer
Shift Pattern: 06:30-10:30 & 17:00-21:00 Spilt Shifts Monday to Friday
Pay: £12.00 per hour
Location: Kent, CT5
Company Overview:
Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.
The role of a Corporate Security Officer combines security and customer service to create a safe and welcoming environment for visitors and staff. Here is a breakdown of the core duties and essential skills required for the role:
Key Duties
1. Visitor Management
* Welcome and greet all visitors professionally
* Control access to the building, ensuring only authorized personnel and visitors enter
* Notify the relevant personnel of visitor arrivals and assist with any visitor needs
* Retain local knowledge of in house contacts
2. Record Keeping and Compliance
* Maintain accurate entry and exit records, ensuring compliance with security protocols
* Keep logbooks and registers up to date to ensure accuracy and accountability
3. Communication
* Answer incoming phone calls promptly, addressing inquiries and providing assistance
* Send emails to clients and assist with administrative tasks as needed
4. Safety Monitoring
* Monitor and ensure all visitors sign in and out as required
* Alarm management set and unset
* Conduct regular patrols of the premises to identify and address any security or safety issues
* Unlock the site on time ready for clients
* Lock the site once a patrol has been completed and the site is empty
* Access control ID pass checks in the morning and evenings
Essential Skills and Experience
* Professional Appearance: Present a well-groomed, professional appearance to inspire confidence in visitors.
* Customer Service Orientation: Exhibit strong customer service skills to handle visitor needs courteously and effectively.
* Communication Skills: Strong verbal and written communication skills are essential for addressing inquiries and coordinating with staff.
* Proactive Mindset: Demonstrate a proactive approach, with a strong work ethic and problem-solving attitude.
* SIA Licence: Possession of a valid SIA (Security Industry Authority) licence is required.
This role requires a blend of customer service, administrative duties, and security-focused responsibilities to ensure the smooth operation and safety of the buildings front-of-house areas.
City Group is committed to fostering a diverse and inclusive workplace. We welcome applications from all candidates, regardless of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age