Company Description
Our vision for Single Corporate Services
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
Why are we changing the way we deliver Corporate Services?
Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
The vision for our single corporate services is to:
* Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
* Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
* Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
* Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
* Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
* Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
* Build resilience for individuals and our teams.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in-person leadership. The arrangements and frequency will be agreed locally.
Job Description
Band 3: £24,071 - £25,674
Hours: Full time
Contract Type: Permanent
The Rostering Team, as part of the Single Corporate Service supports both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, this role is a designated site-based role however the post holder can work in either Portsmouth or the Isle of Wight hospital sites.
Both NHS organisations use the Allocate Optima Rostering product suite, we collectively support over 12,000 staff to use our systems so any experience with this is a benefit, however full accredited training and support will be provided so we are happy to accept applications from all experience levels.
The team is small and friendly with a genuine passion for what they do, it's an exciting time as these roles are being created to enable us to continue and increase the use of our workforce planning tools to more staff.
Job Purpose
Act as a first line support for Rostering systems users across both sites, providing straightforward advice and guidance. Working collaboratively to provide a comprehensive Rostering service to both sites for all staff groups.
Job Summary
Act as a systems administrator for the solutions; maintaining systems security and helping resolve issues as part of the project team.
Support with the preparation of training materials that reflect software updates / upgrades or improvements which may be made as the project progresses.
Support to ensure that best practice and uniform delivery of the solutions are provided across the Trusts.
Maintain the systems database as required and advised by the Rostering Manager, ESR Operational Lead and 3rd party supplier.
Specific Core Functions
* Support the drafting and preparation of data on scheduled reporting required for the organisations.
* Create systems for logging and recording that all users complete and sign “user agreement access” forms.
* Raise and escalate systems issues with the relevant provider, liaising regularly to seek quick resolution.
* Undertake regular review and audit of the access users have to the system to ensure that those who have had training and a user account created use the system as expected and ensure that no inappropriate access is given to the system.
* Support testing, update and upgrade processes with technical advice throughout user testing period, recording any issues experienced with the system configuration.
* Support to ensure that the system remains live and that robust mechanisms are in place to manage changes of roles and user access along with the management of leavers with access to the system.
* Maintain access for Easy Expenses and Epay for users, dealing with queries and escalating as necessary to the People Services Team for support.
Qualifications
Essential
Level 3 Diploma or equivalent qualification
Experience
Experience of providing administrative support to a system.
Strong administrative skills
Experience of working in a busy/demanding customer service environment
Desirable
Experience of dealing with rostering software in the NHS (full training will be provided)
Experience of using ESR
Knowledge
Essential
Knowledge of IT systems management and IT solutions
Ability to communicate effectively
Additional Information
Rostering Team is a small, friendly team. We work hard but have a wonderful collaborative environment where all team members support one another.
We are proud of our achievements in rolling out various systems to large numbers of staff and now continue to focus on ensuring we support our managers and staff to get the most out of them and have been recognised and been awarded the PHU Hidden Heroes and shortlisted finalists for the Health Service Journal (HSJ) awards.
You'll be entitled to a minimum of 27 days annual leave plus bank holidays, access to training courses and career development. Access to the NHS Pension scheme.
Discounted travel options are available for public transport alongside a free park and ride service. Additionally, Blue Light Card and Health Service Discounts are available for staff to use.
There are a whole host of other benefits including cycle to work and onsite leisure centre and beach hut booking on Southsea sea front.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* Industries: Hospitals and Health Care
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