About Sevva AI
Sevva AI (sevva.ai) is a leading provider of AI Agents for Tier 1 Financial Institutions and Corporations. Sevva provides enterprise grade automation of key workflows including investment and lending processes, sustainability reporting, regulatory alignment, and supply chain management.
About the Role
We are excited to announce an opening for a Client Success Manager. This role is ideal for individuals who excel in fostering strong client relationships and delivering outstanding project management. As a Client Success Manager, you will oversee Proof of Concepts, pilots, and production product rollouts, ensuring timelines, deliverables, and milestones are consistently met. You will lead weekly client status calls, provide proactive updates, and organise workshops to drive client success. Attention to detail in capturing meeting notes and action items will be crucial for delivering exceptional service and building long-term client partnerships.
Key Responsibilities
* Client Relationship Management
* Project Management (timelines, deliverables, milestones) of PoC, Pilots and Production Products to clients
* Proactive follow ups and status updates to clients
* Organising client workshops
* Manage delivery including timeline
* Lead weekly client status calls
* Meeting notes and actions capture
Experience/Skills
* Client Success experience
* Project Management experience
* Experience in financial markets / capital markets / sustainability highly desirable
* Strong writing skills in client communications
* 5 to 7 years’ work experience