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Luton Airport – Team Leader – Full Time
Shift pattern: 4 on 4 off, 2 days & 2 nights, 12 hours each
Salary: £28,674.00 Per Annum
Are you a Leader?
* Do you have a knack for managing people?
* Are you a self-motivated individual?
If you have a passion for excellence, a knack for managing people, and a drive to elevate customer experiences, this is your ticket to an exciting journey!
Join our friendly team at Luton Airport as a Team Leader.
What you’ll do
* Monitor and manage the daily operations of Priority Parking, ensuring proper documentation and vehicle readiness.
* Ensure customer vehicles are driven and parked safely.
* Maintain communication with the Service Delivery Manager (SDM) and Service Delivery Supervisor (SDS).
* Handle customer issues and carry out initial investigations.
* Comply with company policies, health and safety laws, and relevant legislation.
* Support and deputise for the SDS to maintain standards and compliance.
* Organise, manage, and motivate the team across shifts.
* Ensure staff follow operating procedures and practices.
* Induct, train, and develop team members; monitor performance.
* Protect company assets and revenues.
* Complete shift handovers accurately.
* Adhere to health & safety requirements and best practices.
* Record incidents thoroughly and follow up on actions.
* Ensure staff conform to uniform regulations.
What you’ll bring
* Experience in managing a team
* Professional appearance and attitude
* Excellent interpersonal skills
* Self-motivated and proactive
* Ability to prioritize and multitask
* Ability to manage and motivate teams
Think you’re the right fit? APPLY NOW!
We promote a fair and motivating work environment, offering development opportunities and striving for excellence.
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