At South West Water, we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a new role that gets you out and about? South West Water is looking for a Meter Reader to be part of our dedicated team based in Exeter. You will join us on a full-time, permanent basis, on a salary of £23,152 per annum plus a range of excellent company benefits and support with your progression.
About the role:
As a Meter Reader for South West Water, you'll be out reading customer water meters across our service area to help ensure we deliver accurate customer billing.
What you’ll be doing:
* Accurately record and report water meter readings across our service area
* Deliver great customer service for both Household and Non-Household customers
* Optimise your time, routes, and mileage - local knowledge of the area helps!
* Complete scheduled and unscheduled meter readings to meet your targets
* Report faulty meters for repair, meters not set up on the system, and suspected meter fraud cases for investigation
* Communicate well with all customers and colleagues
* Make sure company van and equipment are all up together and in good working order
* Always prioritise Health and Safety and follow our Home Safe guidance & procedures
What we are looking for:
* A full UK driving licence
* Confident interacting with customers with customer-facing experience
* Ability to deliver targets and goals
* Comfortable with lone working - in all weather conditions
* Basic computer skills for accurately reporting meter readings
What's in it for you:
* We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
* In return, we offer an excellent range of benefits including:
* Generous holiday allowance plus bank holidays
* A discretionary Bonus
* Competitive Contributory Pension
* Share-save Scheme
* Various health benefits
* Wellbeing support programmes
* A range of Group Discounts
* Cycle to Work Scheme
* Financial support services
* And plenty more!
Closing Date: 19th February 2025
If you are looking for a new challenge, please click apply now to be considered as our Meter Reader - we look forward to receiving your application.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
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