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Credit Controller Job Description
This is a permanent position offering security and experience within Credit Control. You will join a highly motivated team with duties that involve meeting cash and debtor targets.
What You Will Receive
* Hours of work: 08:30-17:00 Monday to Friday
* Annual holiday entitlement: 20 days plus 8 public holidays
* Job Type: Full-time, Permanent
* Company pension
* Free on-site parking
Responsibilities
* Ensure debts are paid in a timely manner for each debtor book
* Build good working relationships with internal stakeholders
* Set and agree credit limits and payment terms for new and existing accounts using online credit checking facilities
* Assist line manager in maintaining and reviewing existing credit limits and terms
* Release orders on hold promptly, ensuring credit approval
* Chase overdue invoices via telephone, email, and letter within agreed timescales, in consultation with line manager
* Maintain accurate records of all chasing activity and update systems accordingly
* Identify changes in payment patterns and propose actions to prevent indebtedness
* Respond promptly to client and internal enquiries
* Escalate issues when necessary
* Perform account reconciliations as required and assist with audits
Skills Required
* Ability to build relationships with internal stakeholders and work as part of a team
* Excellent verbal communication and customer service skills, with confidence to challenge disputes
* Ability to work independently to achieve goals and targets
* Strong listening and negotiation skills
* Patience and ability to remain calm under stress
* Persistence and determination
* Methodical, analytical, with good attention to detail
Proactive Personnel specializes in recruiting staff across the UK. With over 20 years of experience and a comprehensive database, we assist in finding your ideal job. We have multiple vacancies nationwide. Contact us to learn more about this or other positions.
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