Our client is one of the UK’s most loved spas. We are on the lookout for Spa Services Advisors to join them, working in stunning surroundings, with state-of-the-art facilities, whilst being part of a passionate team. With a wide variety of career paths and plenty of room for progression, they’re committed to helping you grow and develop. Whether you’re just starting out or looking to take the next step, our client offers the support and opportunities you need to thrive. We are open to full time and part time team members, covering a range of shifts from 6.45am – 11.15pm each day. Flexibility to work a variety of shift times is a must. Salary £12.25 per hour including amazing benefits listed below Location Wokingham, Berkshire What you’ll be doing Deliver excellent customer service at all times. Complete all aspects of spa bookings and membership administration correctly and efficiently, face to face, by telephone and by email. First response to daily issues, customer queries and complaints. Ensure personal targets and department expectations are met. Available to work a rota with a range of shifts including daytime, evenings, weekends and bank holidays. What you can bring to the role Previous customer service experience. Be numerate accurate and diligent. Ability to work in a team, independently and prioritise the workload. Self-motivated and proactive. Flexible towards working hours. Have a good understanding of computer-based programs, including Microsoft. Previous experience in a leisure-based role, including membership administration would be a benefit but not a must have What they can offer you in return Full Membership to their luxury spa and gym Life Assurance (4 x Annual Salary) Medical Cash plan Thrive Mental Health App Complimentary guest passes Discounts on selected products Company sick pay Recognition & reward company days out Paid breaks Employee Referral Scheme eSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the “apply now” button below. Your CV will then be held on our central database, if for any reason you do not wish us to retain your details, please contact us via .