Our client is a leader in Industrial Automation and Process Control technology. With a focus on temperature control and data acquisition our client offers innovative solutions to the Industrial, Pharmaceutical, Biotechnology and Healthcare organisations globally. A bit about the role: • My client is looking for a highly motivated individual, who is passionate about understanding customer problems, and able to deliver high-quality solutions on time. • The Technical Service Engineer will be responsible providing technical support to customers on the clients Products & Services • You will be required to provide both 1st & 2nd level technical support for the clients engineering systems and solutions. • In the role of Technical Service Engineer, you will be liaising with the R&D division to investigate complex technical problems – to come up with a quick solution. • This role is a Hybrid role but also may include you to go out and support the client’s engineers on site. • Within the role of this Technical Engineer, you may be occasionally required to assist with the SAT or FAT systems and commissioning. • With your engineering technical experience, this position may include delivering the occasional training courses to end users/customers. • Within this Technical Service Engineer role, it is essential that you are comfortable in speaking with customers both via phone and face to face. What’s required: • Full UK Driving License, and willingness to travel to customer sites • HNC/HND in Electrical Engineering • Wide knowledge of PC and Server Hardware/ Operating systems • Can demonstrate a high level of experience in programming, such as SQL, C, C++ or Visual Basics • Confident & comfortable with speaking to customers daily • History of working with DCS and industrial process control systems • A proven track record of PLC programming (IEC)/ PLC Hardware