Job summary We are seeking a highly motivated and committed administrator to join our Home Enteral Tube Feeding Team. You'll become an integral part of our small and friendly dietetic team. The role is busy and varied and we are looking for someone with excellent organisational skills, who will be able to work in a fast paced environment. This is a part time position for 25 hours per week Main duties of the job Most of the role is telephone based and the team are the first point of contact for patients accessing tube feeding support, so you'll need to have excellent telephone skills and on occasion be able to deal with difficult telephone conversations. The Home Enteral Tube Feeding Administrator will be responsible for answering telephone and email queries that come into the department, all clinic admin including the booking of appointments, sending out letters and other literature. You will liaise with acute hospitals regarding referrals and be a key link between the dietitians and our Homecare provider. About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan there is truly something for everyone Date posted 04 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Part-time Reference number 184-OL-PU-1226 Job locations Priory Health Park Glastonbury Road Wells Somerset BA5 1XL Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential OCR Word Processing Level 2 or equivalent. English and Maths GCSE (or equivalent) at a C or above or Level 4 Desirable European Computer Driving Licence or equivalent Experience Essential Knowledge of full range of secretarial procedures and software programmes including MS Word, Excel, Powerpoint and Access acquired through NVQ 2/ RSA 2 experience and/or relevant practical experience. Experience of formal minute taking Desirable Experience of working in a healthcare setting/previous experience of NHS administration processes. Knowledge and understanding of general medical terminology. Additional Criteria Essential Car driver Person Specification Qualifications Essential OCR Word Processing Level 2 or equivalent. English and Maths GCSE (or equivalent) at a C or above or Level 4 Desirable European Computer Driving Licence or equivalent Experience Essential Knowledge of full range of secretarial procedures and software programmes including MS Word, Excel, Powerpoint and Access acquired through NVQ 2/ RSA 2 experience and/or relevant practical experience. Experience of formal minute taking Desirable Experience of working in a healthcare setting/previous experience of NHS administration processes. Knowledge and understanding of general medical terminology. Additional Criteria Essential Car driver Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Priory Health Park Glastonbury Road Wells Somerset BA5 1XL Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)