Job Description
My client is a high-growth start-up in the i-Gaming space. Growing a very interesting B2B product for the i-Gaming industry. Currently looking to level up their Customer offering;
Key Responsibilities:
* Client Onboarding & Training: Lead new clients through a seamless onboarding journey, providing comprehensive training on product’ functionalities.
* Customized Flow Development: Collaborate with clients to construct bespoke flows and features in our no-code environment, addressing their unique needs.
* Resource Development: Create and update a variety of templates and resources, empowering clients towards effective self-service.
* Innovative Solutions: Regularly brainstorm and introduce new flow concepts to improve client processes and user experiences.
* Account Growth & Maintenance: Build and nurture client relationships through consistent interaction, understanding their requirements, and delivering satisfying platform experiences.
* Data Integration & QA Expertise: Apply your in-depth knowledge of data integrations and quality assurance to offer superior client support and guidance.
Required Skills and Experience:
1. iGaming Industry Acumen: Prior experience in the iGaming field is essential.
2. Technical Savvy: Strong technical aptitude, preferably with a background in QA, technical account management, integrations, produ...