Customer Care - Flexible 18+ - Bangor (NI)
As a Customer Care Assistant at McDonald's, you will be the face of your restaurant. Your role involves dealing with customers and ensuring everything runs smoothly in the customer areas. Responsibilities include:
1. Making children feel welcome and handing out balloons.
2. Organising special events and looking after customers' specific needs.
3. Maintaining high standards of cleanliness in the dining area and toilets.
4. Creating a warm and welcoming atmosphere.
5. Establishing and maintaining positive communication with customers at all times.
6. Keeping the manager informed about customer satisfaction.
In our fast-paced, high-energy environment, we’re looking for a genuine smile and the ability to connect with customers, making them feel valued. Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. The ability to maintain high energy levels while working efficiently and productively is crucial.
Location
Bangor-Bloomfield Shopping Centre
Bloomfield Shopping Centre
Bangor
United Kingdom
BT19 7HB
Benefits
Benefits package includes:
* Holiday pay
* Service Awards
* Meal allowance
* Employee discounts from top high street and online brands
* Performance reviews
* Pension scheme (if eligible)
Training and Support
At McDonald's, we believe in opportunity for everyone, and Training & Development is paramount. Digital training guides are available to solidify your learning and aid in career progression.
Flexible Scheduling
We offer a flexible approach to scheduling. Informal flexible working requests can be made via our online platform.
Free Meal
You’ll be entitled to a free meal during your shift.
Why Work Here
Our values show what matters most to us and guide everything we do. Join us in a workplace that fosters a safe, respectful, and inclusive environment.
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