Our client is offering a role that not only values your expertise but also embraces your well-being and work-life balance. Are you ready to build a career where you're appreciated, rewarded, and supported every step of the way?
Are You the One?
* Experience: Previous Credit Control experience is required
What You'll Be Doing:
* Engaging with customers daily via phone and email to manage outstanding debt with care and professionalism.
* Handling and resolving queries with patience and efficiency, building relationships with managers and customers alike.
* When necessary, escalating cases for legal proceedings and collaborating with collection agents.
* Keeping detailed diary notes of all interactions to ensure seamless communication and follow-ups.
* Communication Superstar: You can resolve queries and direct customers with ease and empathy.
* Problem-Solver: You handle disputes with patience and professionalism.
* Tech-Savvy: Comfortable in learning new web portals for managing invoices and queries.
* Detail-Oriented: You keep meticulous records and ensure every agreement is documented.
* Organised & Proactive: You can juggle multiple accounts and follow up efficiently.
* Professional & Calm: You maintain composure, even in challenging situations.
Your Rewarding Package:
* Competitive Salary: £26,000 - £28,000 per year, based on your skills and experience.
* Performance Bonus: Earn up to £400 extra each month after probation.
* Hybrid Working: Enjoy the perfect balance of home and office life.
* Generous Time Off: 25 days of annual leave plus all UK bank holidays.
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