Summary Looking for flexibility & the choice of shifts to work around homelife? Or a stepping stone into support work? We are looking for passionate individuals to join our amazing Relief Team as a Scheme Support Officer in the Cardiff area. Overview How it works Flexibility - As a Relief worker you will not be obliged to commit to work a set number of hours a week. You can work flexibly to suit you, selecting your own shifts from the shifts available. New Opportunities - These positions are ideal for individuals with other commitments or someone who wants to try something new. It gives you the chance to feel you are making a difference on a daily basis. Your manager will offer shifts in your preferred location with as much notice as possible but you might be contacted on an ad-hoc basis when shift cover is needed. As such, the hours may not be guaranteed. Development/Progression - You will be required to attend training courses and actively participate. Bespoke and blended learning opportunities will be available, but these sessions take place weekdays either online or at our main offices. Lone working may also apply in some of our services, but we provide all training required to successfully deliver the role and you will have access to a bespoke learning pathway with the support of an experienced Learning & Development team. You will be paid your hourly rate when undergoing training. Induction, eLearning & Classroom Sessions. Once done, you will undertake two shadow shifts. Once completed, you will have access to book & arrange your own shifts. Scheme Support Officer Details Hourly Rate – 12.75ph Scheme/Services you will be covering in the Cardiff area – Dyfrig House – Supported accommodation for homeless people who are motivated to address their problematic alcohol and substance use issues. Some of the individuals we support have been involved in the criminal justice system, so this is a good opportunity to support people to make positive life changes. Currently staff are based out of Glan Yr Afon, currently these are days and sleep ins, 7 days a week, to support our current clients at Glan Yr Afon, Wyndham Crescent, Lower Cathedral. Also Tyndall Street, which has to be staffed 24/7 with day shifts and wake in shifts. It is an exciting time to join, as we are looking to move into services at Ninian Road & Richmond Road. Duties Can Include Engaging and interacting with the people we support. Supporting the client as directed by the team according to the support plan specifically tailored to each client. Wellbeing checks. Reception duties. Dealing with challenging behaviours and responding to arising needs. Pobl Benefits 12.07% relief holiday payment top up. Sleep in Rate £51.11 Weekly pay. Mileage paid at 45 per mile (where applicable). Training and progression opportunities. Career Progression within the Relief Bank and company for contracted positions with access to our Internal vacancies. F airness R espect E quality D iversity I nclusion E ngagement At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group, and we encourage you to apply now. support.talentpoblgroup.co.uk How do you apply?